Instagram Feed ‑ Mageplaza

Instagram Feed ‑ Mageplaza

Reviews (162)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to import Instagram feeds into Shopify stores, enhancing site aesthetics and providing social proof. It offers extensive customization, easy installation, and efficient synchronization. Features like product tagging and linking are highly valued. The customer support is noted for being responsive and helpful in addressing any issues quickly.

October 9, 2024

The interface is user-friendly and the setup process was seamless. The customer support is very responsive and knowledgable, ensuring any queries gets resolved quickly and efficiently. Excellent customer service. Highly recommended!!

NEUE
Kuwait
About 21 hours using the app
Mageplaza replied October 22, 2024

Hi team,

Thank you so much for your fantastic review! We’re thrilled to hear that you found the interface user-friendly and the setup process seamless.

Your recommendation means a lot to us, and we’re here whenever you need further assistance.

Wishing you continued success with your business!

November 5, 2024

“I can’t say enough good things about MagePlaza Insta Feed! Their customer service has truly exceeded my expectations. The team was incredibly helpful with customizations, going above and beyond to ensure everything fit my specific needs. For a free app, the quality is outstanding – I was genuinely surprised at how much value they deliver without any cost. I highly recommend downloading it if you’re looking to enhance your website’s Instagram feed. Working with this group has been phenomenal, and I couldn’t be happier with the results!”

Milton Wes Art
United States
About 1 hour using the app
Mageplaza replied November 13, 2024

Thank you so much for the glowing review! We’re thrilled to hear that MagePlaza Insta Feed has exceeded your expectations and that our customer service team was able to provide the support and customizations you needed. It’s fantastic to know that you’re happy with the results, and we truly appreciate your recommendation. We’re committed to continuing to offer great value and support, and we look forward to helping you further enhance your website!

November 21, 2024

This product is advertised as "Free" on the Shopify store, but has automatically subscribed my store to a subscription without agreement.

Freddie's Dog Daycare
Australia
About 14 hours using the app
Mageplaza replied November 23, 2024

Hi Daniel,

Thank you for leaving your feedback. I’m Elle from Mageplaza Support Team, and I’d like to clarify this situation.

Our app, Mageplaza Instagram Feed, is entirely free and has no paid plans or subscriptions that would charge your store. After reviewing the information and images you provided, it appears the charges you mentioned are not related to our app.

Here’s what I found based on your details:
Shopify Subscription: This is the standard fee for hosting a Shopify store - not a paid app subscription

No evidence suggests these charges are connected to Mageplaza Instagram Feed. Could you please recheck your info as this kind of misrepresentation can seriously impact us?

If you need any assistance or clarification, feel free to contact us. We’re always here to help!

Best regards,
Elle Nguyen

September 12, 2024

Got nothing to complain about. i'm happy with the app so far and the support is great!!

Asgard Sweden
Sweden
8 days using the app
Mageplaza replied September 15, 2024

Hi Asgard Sweden,

Thank you for sharing your feedback! We're delighted to serve you. Feel free to reach out if you need anything else. All the best! 😊

November 9, 2024

Loving this app so far! Experience has been great - Audrey was a great help.

The Generation Clean
Singapore
2 days using the app
Mageplaza replied November 13, 2024

Thank you for the wonderful feedback! We're so glad you're loving the app and had a great experience with Audrey's help. If you ever need anything else, feel free to reach out. Enjoy using the app!

August 22, 2024

Love this app, it is straightforward to set up and the customer service is amazing. Wherever I have questions or problems, they are always helpful and respond quickly.

Artisma
Hong Kong SAR
About 1 month using the app
Mageplaza replied August 25, 2024

Hi Artisma,

Thank you for sharing your feedback! We're delighted to know that our app and service meet your satisfaction. Our 24/7 live chat team is always here to help. All the best! 😊

November 19, 2024

A great app and layout. it has the potential to be something great and i like how they improving as they go. Their customer support are top tier tbh. Thank you guys!

OrganiiLand
United States
About 11 hours using the app
Mageplaza replied December 3, 2024

Thank you so much for your amazing review! 🌟 We’re thrilled to hear that you’re enjoying the app and its layout. We're constantly working on improvements, so your feedback really motivates us to keep enhancing the experience for our users.

It means a lot to us that you’ve had such a positive experience with our customer support. We strive to provide top-tier assistance, and we’re so glad we could meet your expectations.

Thanks again for your kind words, and if there’s anything else you need, we’re always here to help. We appreciate your support and look forward to continuing to serve you!

November 13, 2024

Good App. Was initially facing an issue with the feed not loading on the homepage. But, the team was quick to help. It was sorted out in seconds. They even removed the powered by Mageplaza watermark for free. Its a must-have app for displaying Instagram content on Homepage.

Arte House
India
About 5 hours using the app
Mageplaza replied November 20, 2024

Thank you for your great feedback! We’re so glad to hear the issue was resolved quickly and that our team could assist you with removing the watermark for free. We’re thrilled you’re enjoying the app, and we agree—it’s a must-have for showcasing Instagram content on your homepage. If you need any further help, feel free to reach out anytime! 😊

October 26, 2024

As a designer, I would love more custom features in the app, but I understand the app is new, and a simple chat with support helped to meet all my needs! Chatting with Tracy specifically was very helpful. She was able to answer all of my questions and make any changes quickly.

Vichy's Art
United States
About 1 hour using the app
Mageplaza replied October 27, 2024

Thank you for your feedback! We’re glad to hear that Tracy was able to assist you and meet your needs effectively. We appreciate your understanding as we continue to grow and improve, and we’re definitely working on adding more custom features.

Hearing from designers like you helps us make the app better for everyone!

July 29, 2024

The Avada Team is amazing. I reached out the support team a couple of times asking for assistance with some issues I encountered when setting up the app. Mia and Nikita were extremely helpful and kind and went the extra mile to fix the issue. Thank you so much for your help and support!

Floopp Bites
Spain
About 2 months using the app
Mageplaza replied August 4, 2024

Hi Floopp Bites,

We’re happy you had a fantastic time with us! Thanks for your trust, we’re thankful for amazing customers like you.

We hope that our services bring you numerous benefits for your business. Have a nice day!