Magic: Exchanges and Returns
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Highlights
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Works with the latest themes
About this app
Launched
July 31, 2023
Languages
English
Categories
Returns and exchanges , Inventory optimizationWorks with
easypost, dhl, ups, ebay, klaviyo, carriersMagic is a return portal that incentives customers to choose exchanges & store credit over refunds
Magic, a modern returns portal that encourages customers to exchange or receive store credit instead of seeking refunds. Magic is designed to enhance customer satisfaction and reduce burden on your customer service team by providing customers with clear instructions and real-time tracking. Magic allows customers to to purchase new items during the return process, thereby turning returns into opportunities to strengthen customer loyalty and drive repeat business.
- Incentivise customers to choose exchanges or store credit over refunds
- Purchase new items within the return flow
- Choose your own return reasons to better understand your customer needs
- Virtually inspect items even before returns are sent to your warehouse
- Connect to wide variety of WMS and CRM tools to integrate returns portal deeply
Pricing
Free to install
Free trial of 30days. Returns are free, €5 per recovered revenue (exchanges, storecredit)
Free to install
Free trial of 30days. Returns are free, €5 per recovered revenue (exchanges, storecredit)
All charges are billed in USD. See all pricing options
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Data access
This app needs access to the following data to work on your store.
Learn why in the developer's privacy policy.
View personal data
Customers, store owner
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Customers
Name, email address, phone number, physical address, geolocation, IP address, browser and operating system
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Store owner
Name, email address, phone number, physical address
View and edit store data
Customers, products, orders, discounts, gift cards
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View customers
Customer data
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Edit products
Products, inventory, publications of products on sales channels, or collections
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Edit orders
Order fulfillments, all order details for the last 60 days, draft orders, returns, assigned fulfillment, merchant managed fulfillment, third-party fulfillment, or shipping information
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View and Sync Discounts
Discount codes and promotions
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Edit gift cards
Gift cards
About this app
Launched
July 31, 2023
Languages
English
Categories
Returns and exchanges , Inventory optimizationWorks with
easypost, dhl, ups, ebay, klaviyo, carriersBuilt by Magic Automation AB
About Magic Automation AB
No reviews yet
1 year building apps for the Shopify App Store
Birger Jarlsgatan 57, 113 56 Stockholm, Stockholm, 11356, SE
Support
Send a messagehey@usemagic.co