Magical Custom Fields & Upload

Amazing service, I have to have the customization on the products I sell. I'm also not great with technology. After I struggled for a few days, they emailed me to check on how it was going. After quickly realizing they needed to come in to help, they got it all set up perfect for me in less than an hour!

Amazing service! They have a customer for years, if not a few decades.

I installed Magical Form Fields to test for a fairly specific use case involving multiple image uploads and a short video upload per order. The app itself is easy to set up, integrates well with Shopify products, and the core functionality for image/document uploads works smoothly.

However, there are a couple of limitations worth noting. Video file types such as .mp4 are not currently supported, which may be restrictive depending on your workflow. A workaround using external links (Drive/Dropbox) was suggested, but it’s not quite as seamless as native uploads.

One important behaviour merchants should be aware of:

files uploaded via the product page are stored in Shopify Content → Files even if the customer never completes checkout, and these files are not automatically cleaned up. While support mentioned they haven’t received abuse reports, this does mean there’s potential for file storage clutter or misuse if someone repeatedly uploads files without ordering.

That said, support was responsive, transparent, and helpful when answering my questions, which I appreciated. Overall, the app is solid for image/document-based workflows, but merchants with more advanced upload requirements or concerns around file storage handling security may want to test carefully first.

Jeff from Magical Apps was super helpful in fixing our issues. This app is perfect for our use case, essentially creating an order form using native Shopify product logic. Love it!

I love the app and Stephen was incredibly helpful. I used the app for the first time and got a little stuck. Stephen fixed my mistakes quickly and explained where I went wrong. I highly recommend it.

Kyle worked his magic and set up what was required in a flash!

Exceptional app backed by even better customer support! As a Shopify beginner, I was initially overwhelmed, but Stephen was incredibly patient and guided me through the setup process step-by-step. The app itself is exactly what I needed for my new shop. If I could give it 10 stars, I would!

I'm not very good with computers but Kyle made this a very effortless success. Thanks

Great customer service, answered and resolved questions quickly!

Love using this app for my shop! The customer service is so fast and unmatched, shoutout to Stephen for saving the day and assisting me with my issue! Will use this forever it makes customizing my listings so easy

This application appears to be everything I need for custom product orders. It offers uploads on all types of data and was very easy to install. I had one quick question for customer service and they replied very quickly during regular business hours.