Magical Custom Fields & Upload

Magical Custom Fields & Upload

Reviews (79)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
May 25, 2026

We use this app for our flower farm clients, and it has genuinely changed how many custom orders we get. Customers find it easy to use, and we get all the details we need to fill each order correctly and keep everyone happy. The fields look beautiful and work perfectly. Jeff is quick to respond and clearly cares about getting things right for his customers. Highly recommend this app for any shop owner who needs custom order forms. :)

Pretty Flower Farm
United States
2 months using the app
Magical Apps replied May 29, 2026

We love cool shops like yours! A flower farm using custom fields for order details... glad it's helping you get every arrangement right and that your customers find it easy to use. Jeff says thank you!

June 2, 2026

Jeff and his team were excellent support when installing the personalisation field with the add-on price to our products. Jeff was incredibly helpful and was able to quickly manage my queries and seamlessly install the magical custom app. We highly recommend this app. 5 star quality app and Customer Service Support. Thank you!

Onion Studio
United Kingdom
4 days using the app
Magical Apps replied June 8, 2026

Very happy we got you all setup with your paid personalization add on. Jeff is awesome and he says hello!

March 25, 2026

Jeff from Magical Apps was super helpful in fixing our issues. This app is perfect for our use case, essentially creating an order form using native Shopify product logic. Love it!

Seat Supply
United States
21 days using the app
Magical Apps replied May 12, 2026

This is a clever setup. Jeff says hello and thank you for choosing our app. 

May 20, 2026

Great app and excellent support

We use Magical Custom Fields on our Turkish Shopify store to let customers upload their own images and provide custom order details directly on the product page. This is very useful for our custom-made products and makes the ordering process much easier for both our customers and our team.
The app works well, is easy to set up, and the support team has been very helpful. I requested Turkish translations, and they quickly updated the app to support Turkish language fields. This was a great improvement for our store.
Thank you to Jeff and the Magical Apps team for the fast and friendly support. Highly recommended for stores that sell personalized or custom products.

CookieBeastCut
Türkiye
5 days using the app
Magical Apps replied May 29, 2026

Custom image uploads and order details for personalized products, that's a great setup. and adding Turkish language support was a fun one for us. glad the app is making things easier for your team and your customers.

February 20, 2026

I installed Magical Form Fields to test for a fairly specific use case involving multiple image uploads and a short video upload per order. The app itself is easy to set up, integrates well with Shopify products, and the core functionality for image/document uploads works smoothly.

However, there are a couple of limitations worth noting. Video file types such as .mp4 are not currently supported, which may be restrictive depending on your workflow. A workaround using external links (Drive/Dropbox) was suggested, but it’s not quite as seamless as native uploads.

One important behaviour merchants should be aware of:

files uploaded via the product page are stored in Shopify Content → Files even if the customer never completes checkout, and these files are not automatically cleaned up. While support mentioned they haven’t received abuse reports, this does mean there’s potential for file storage clutter or misuse if someone repeatedly uploads files without ordering.

That said, support was responsive, transparent, and helpful when answering my questions, which I appreciated. Overall, the app is solid for image/document-based workflows, but merchants with more advanced upload requirements or concerns around file storage handling security may want to test carefully first.

Dugz Cards
United Kingdom
About 17 hours using the app
Magical Apps replied April 14, 2026

We hear ya. Video support is on our radar. Glad the image upload workflow is working well for you. Hopefully we earn that extra star one day.

February 6, 2026

Amazing service, I have to have the customization on the products I sell. I'm also not great with technology. After I struggled for a few days, they emailed me to check on how it was going. After quickly realizing they needed to come in to help, they got it all set up perfect for me in less than an hour!

Amazing service! They have a customer for years, if not a few decades.

Homecoming Mums and Supplies by 2 Sisters Bridal
United States
1 day using the app
Magical Apps replied April 14, 2026

That's what it's all about. Glad we could jump in and get your custom fields dialled in. Decades sounds good to us.

March 4, 2026

Kyle worked his magic and set up what was required in a flash!

LADYBUGLASHES
United Kingdom
5 days using the app
Magical Apps replied May 12, 2026

Kyle's fast like that. glad your custom fields are up and running.

January 14, 2026

I love the app and Stephen was incredibly helpful. I used the app for the first time and got a little stuck. Stephen fixed my mistakes quickly and explained where I went wrong. I highly recommend it.

Harrell's Precision
United States
2 days using the app
Magical Apps replied April 14, 2026

Music to our ears. Stephen's the best and glad he was able to get you sorted. Thanks for the kind words.

March 30, 2026

Great customer service, answered and resolved questions quickly!

Georgia Teaberry
United States
6 days using the app
Magical Apps replied May 12, 2026

Ah thanks for the note, we try to be as quick as possible with our responses. I'm glad you chose to use our app.

October 8, 2025

Love using this app for my shop! The customer service is so fast and unmatched, shoutout to Stephen for saving the day and assisting me with my issue! Will use this forever it makes customizing my listings so easy

SlimeCityB
United States
Almost 2 years using the app