Reviews (562)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its effectiveness in email collection and subscriber list building, which enhances sales and conversions. It offers customizable pop-ups and email campaigns, and integrates seamlessly with Shopify, making it easy to set up. The free version is especially beneficial for new or small-scale merchants. Merchants also commend the responsive and helpful customer support, and the ability to sync with major email services, making it a cost-effective and versatile tool for email marketing. Many report significant growth in their email lists soon after using the app.

May 7, 2018

simple and easy we will see if it works to generate subscibers

Ooh La Las
United States
2 months using the app
October 8, 2020

It's a little confusing, but I'm still learning. Will need more time to really understand the product better. Not sure I like being forced to make a review though, the constant popup is pretty annoying.

Riffs Yoga Studios
United States
About 2 months using the app
Mailmunch replied October 12, 2020

Hi Riffs Yoga Studios, Please feel free to reach out to us at any time for any issue you might be facing. Our team is dedicated to ensuring your Mailmunch account is set up as per your requirements.

July 27, 2017

The forms are easy to create. However, if you select the incorrect form, you can't just click to change it. You'll have to start over. Customer support is SLLLOOWWWW! Sometimes it takes me 2 days to get a response of which by that time, I may have already dug around the interwebs for an answer from someone else. If they speed up service, this would be a 4. They don't let you do much for a low monthly cost, so a 5 is out of reach.

Naturally Fine Clothing
United States
About 1 month using the app
October 31, 2023

I made an account 2 years ago during a free trial, never really used it, and for the past several weeks, you've been sending me non-stop emails about how my account is going to be deleted for inactivity. Just do it already. Nobody needs 20 emails about it.

Mochilo.co
Colombia
About 1 month using the app
Mailmunch replied November 16, 2023

Hi Mochilo.co, Apologies for the inconvenience. We must exhaust all available options before taking any destructive action against your account. Having said that, I do appreciate your feedback and I will have it relayed to my product team.

May 10, 2020

This is my fist time to try the free portion of the app. I will need to become more comfortable before I can really provide an honest opinion and move over the paid version for premium services.

Chief & Tiki
United States
About 1 hour using the app
Mailmunch replied May 14, 2020

We appreciate the nice review you have left us. If you have any questions, please feel free to reach out to us through your MailMunch account.

March 31, 2018

still ner, good so far thanks :)

The Drop Supps
Australia
34 minutes using the app