Reviews (558)

Overall rating
4.6
Counts per rating level
  • 79% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ease of use and seamless Shopify integration, ideal for those with minimal technical skills. It offers customizable pop-ups and email forms that align with brand aesthetics, effectively growing email lists and boosting subscriber engagement. Features include email campaigns and landing pages. The free plan suits new or budget-conscious businesses, with customer support noted for its responsiveness and helpfulness.

February 16, 2017

Nice App but not customer service for doubts...

Indian Face
Spain
About 3 years using the app
December 9, 2020

dont ask for a review before i have had the chance to use the product. i dont know why apps do this, being pestered to leave a review within minutes of registering is not going to get you very good ratings.

SyrahKai
Canada
Over 2 years using the app
Mailmunch replied December 10, 2020

Hi SyrahKai, We apologize for any inconvenience you had to face. I have relayed your feedback to our development team and we will definitely look into this. If you face any ...

January 31, 2024

Actually I find this App and the templates cumbersome. The Support is rather slow when you are having an issue. I signed up for 1 year, but have just realized that people from ecomm get uploaded to mail munch list BUT people who want to be added to my mail lists from my Shopify Point of Sale are NOT added. So if you think this happens it does not. A biz like this should have live chat and they ...

Poochie Moochie Pet Store West Edmonton
Canada
11 months using the app
Mailmunch replied March 19, 2024

Hi Poochie Moochie Pet Store West Edmonton, I apologize for any inconvenience you had to face. We do have a live chat option available for all our customers. I looked up your ...

May 18, 2020

I get the word free but the extremely limited options for free are almost a turn off. Expand a little bit might go a long way in getting raving fans.

BreadChubby
Canada
5 months using the app
November 13, 2016

works , rules doesnt work though, I want the pop up to appeat only on the homepage but appears on each and every page even after setting the rule

Styor
Australia
3 months using the app
January 27, 2021

I do not like it - i paid to upgrade and its still very cheap and nasty - the spinning wheel i tried and the writing doesnt sit nicely just not nice and tacky looking going to cancel and try something else

PlumbVent.co.uk
United Kingdom
3 months using the app
Mailmunch replied January 27, 2021

Hi PlumbVent.co.uk, We are sorry to hear about your experience. all the design elements for our optin forms including our spin wheel can be completely customized as per your ...

July 14, 2017

if I don't log in through Shopify app site it says I have a profile.

The Bhg Store
United States
29 days using the app
December 7, 2017

I like it very much, but if they notified you for free the free plan it would'd be a lot better and more people would buy it from the first they use it.

Fly By Light
Belgium
17 days using the app
January 6, 2022

I thought I had found exactly what I was looking for with this app, purchased the highest level subscription which is $39.98 a month so I had access to all the "pro" features. I set about redesigning my entire website with their scripts. I spent the better part of 6 hours integrating it in my website. Shortly after it was live I started receiving messages that functions on my website were not ...

Patriot Apparel Shop
United States
3 days using the app
Mailmunch replied January 14, 2022

Hi Patriot Apparel Shop, We are extremely sorry for the experience you had with our app and the inconvenience you had to face. I would like to address all your concerns and ...

May 25, 2017

need to upgrade to premium otherwise you are stuck with the app logo on your pop-up.

Au Revoir Les Filles
Australia
20 minutes using the app