Overall rating
3.5
Counts per rating level
  • 70% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 20% of ratings are 1 stars
August 4, 2023

Worst app and even worst service. I have waited over 2 months, I can provide screenshots of my conversation with Metizsoft. In the meantime they continue to bill me everymonth, but never reply for weeks, never resolve anything. My plugin has not worked for two months. This is the worst PLUGIN ON SHOPIFY DO NOT INSTALL

CarCast
United States
About 2 months using the app
February 5, 2023

I was very excited to put this application into my store. However, the lack of customer support and requesting support numerous times I gave him a collaborator key. I told him I could put a staff member as my account so they can fix the application in my theme I can't get the program to work. I am visually impaired. I'm doing the best that I can and I hate when people blow you off playing the odds they don't give a damn the damage just a number very disappointing and they notice that's why they only give you three day trial so you can get stuck with a payment without no support. it's just a scam it's designed to fail.

ShowRoom Doctor Z
United States
3 days using the app
Metizsoft replied February 8, 2023

We apologize for the inconvenience you faced during your trial period with our support team. Due to limited hours of operation, our support team is only available from Monday to Friday, leading to a delay in addressing your issues. However, we have reached out to you via email to assist in resolving any concerns you may have. Additionally, we have reviewed your account and confirmed that charges were not incurred as you were on a trial plan.