Reviews (42)
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The Manifest AI chat bot has been a game-changer for my business. I highly recommend it to anyone looking to boost customer engagement and streamline communication. Plus, their support team is top-notch!
Thank you for your glowing review. We're delighted to hear that you had such a positive experience. Your feedback is incredibly valuable to us and inspires us to continue providing exceptional service. Thanks again for your support.
It is just amazing!
Thank you for your glowing review. We're delighted to hear that you had such a positive experience. Your feedback is incredibly valuable to us and inspires us to continue providing exceptional service. Thanks again for your support.
a powerful and reliable AI assistant that has improved my conversions and efficiency. I highly recommend it to anyone who needs a smart and convenient way to provide customer service a. this is the best AI CS assistant I have ever used.
Thank you so much for your kind words. Super grateful and will definitely pass this to our team, I am very sure this will make them super happy. Thank you for making our day.
So far, this app has destroyed the likes of Tidio. I wanted an AI chat that would answer most questions without us needing to stand by and live chat. If the customer still needs help, Manifest AI emails us. The AI answers questions about orders, shipping, FAQs, and so much more. Not only can you provide FAQs for teaching the AI, but the AI also scans your Shopify pages for answers. The experience is night and day compared to other chat programs.
Thank you for your glowing review. We're delighted to hear that you had such a positive experience. Your feedback is incredibly valuable to us and inspires us to continue providing exceptional service. Thanks again for your support.
this is an excellent app and reduces a lot of my support tickets with AI chatbot. I love it.
Thank you for your glowing review. We're delighted to hear that you had such a positive experience. Your feedback is incredibly valuable to us and inspires us to continue providing exceptional service. Thanks again for your support.
I don't like people who make promises and don't keep them. They made me a very good offer just to get a positive review when the app was new and didn't have any. After a few months, I found the bot deactivated. I would have appreciated it more if they had not offered anything and immediately denied the service rather than making false promises just to get reviews. In any case, this app is overpriced, better if you look elsewhere. Furthermore, the bot doesn't work very well either, not even by manually entering the information. It's responses are often wrong or out of topic.
We're truly sorry to hear about your experience and understand your frustration. We’re committed to improving our service and addressing these issues. Your feedback is valuable, and we’ll use it to make necessary improvements. Thank you for bringing this to our attention.
Here at Pets Paradise, we've always aimed to integrate the best tools to deliver unparalleled service to our community. Unfortunately, our experience with Manifest AI was far from ideal. After a sudden change in their pricing model, we found that features we once had access to were abruptly taken away. This not only disrupted our workflow but also resulted in glitches that rendered our chatbot unmodifiable. Despite reaching out for assistance, their customer service was unsatisfactory; they seemed dismissive of the changes they made to the free plan. While they initially seemed keen on addressing the glitch, after a brief intermission on our end, there was a conspicuous lack of follow-up from their side. Consequently, we decided to uninstall and move forward. It's disheartening when a company doesn't uphold its commitments or show genuine concern for its clients. We won't be missing this relationship and would advise others to proceed with caution.
We are extremely sorry for the inconvenience. We are super grateful and glad that you chose to give us another chance. We hope you are loving our services & product this time. Hoping for a long term partnership with Pets Paradise. :)
Great App!
It could be a little bit cheaper, though.
Still, it is an excellent app that works great
Customer Support Team is fantastic!
Thank you for your kind words! We’re happy to hear that you’re enjoying the app and that our customer support team has met your expectations. We appreciate your feedback on pricing and will take it into consideration as we continue to improve. Thanks again for your support.
hi there. i installed the app and it worked initially for 30 mins then the widget disappeared on-mobile only. on-pc it was still being displayed. i decided to uninstall and then re-install it. however, the re-install is not executing as it should. could you please let me know or perhaps help me out with this uninstall/reinstall issue. awiaiting your reply. thank you.
Hey team!
Thank you for reaching out to us and bringing this issue to our attention. We sincerely apologize for the inconvenience you experienced with our app and appreciate your patience.
Like we mentioned in our ongoing email thread, our team is investigating this and we will help you resolve this at the earliest. Our team is committed to providing a seamless user experience, and we want to ensure that you can fully utilize our app's features.
We value your feedback and take it seriously as we constantly strive to improve our app's performance. Our support team will continue working closely with you to troubleshoot the problem and find a satisfactory solution.
Thanks again for your continued cooperation!
Not sure what is going on with the MANIFEST APP integration - it says FREE on the Shopify app marketplace... But it directed me to make a "Paid Plan" selection before I could publish or test anything? There is a 14 day free trial mentioned - but if I select a "Paid Plan" it says it is applied straight away, so it is not clear if we will get to utilise the trial period.
There is actually no option of a FREE PLAN offered at all in an ongoing plan- that's fine, e-commerce website owners will pay for a good product that works well on their website !
I have uninstalled as I feel I am not getting what was offered.
Thank you for bringing this to our attention. We apologize for any confusion regarding the pricing and trial period. It seems there may have been a misunderstanding about the plan options. We appreciate your feedback and we will ensure it’s passed on to the relevant team. If you have any further questions or need assistance, please feel free to reach out.