Massively Live Chat & Chatbots
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Highlights
-
Works with the latest themes
About this app
Launched
April 2, 2024
Languages
English
Categories
Chat , Support ticket managementWorks with
Zendesk, Instagram, Facebook Messenger, SMS, Google Business MessagesLive chat & AI powered chatbots for websites and social channels. Customer support for eCommerce.
Massively offers businesses the ability to automate answers, engage with customers on the channels they prefer (and are already on), and free up real people to handle critical requests through live chat and GenAI-powered chatbots deployed to websites, Instagram, Messenger, SMS and Google. Provide 24/7 customer service and never miss another lead or sale. Connect with customers across social and messaging channels in the moments that count. Automate order status lookup and self-service.
- Live Chat to seamlessly connect customers to agents when required.
- Generative AI-Powered Smart Answers which can automate your business’s FAQs.
- Easily deploy to websites, Instagram, Facebook Messenger, SMS, & Google Search.
- Flow Builder allows businesses to build a custom bot or use pre-built templates.
- Shopify order lookup allows our bots to check order status and self-serve.
Pricing
Basic
Free
- Chat widget on your website
- Live chat for one agent
- Scripted Chatbot
- Shopify Integration
- 50 monthly chats
- Free 14 day trial of Premium Tier
Business
$39 / month
$0.06 per additional chat above monthly limits.
- Basic plus:
- AI Powered Smart Answers
- Messenger
- SMS
- Google Business Messages
- Multiple agents
- Shopify Integration
- 500 monthly chats
14-day free trial
Premium
$69 / month
- Business Plus:
- Unlimited monthly chats
- Chat Logs
- Access to Authoring Tool to support custom Integrations/message types
14-day free trial
Basic
Free
- Chat widget on your website
- Live chat for one agent
- Scripted Chatbot
- Shopify Integration
- 50 monthly chats
- Free 14 day trial of Premium Tier
Business
$39 / month
$0.06 per additional chat above monthly limits.
- Basic plus:
- AI Powered Smart Answers
- Messenger
- SMS
- Google Business Messages
- Multiple agents
- Shopify Integration
- 500 monthly chats
14-day free trial
Premium
$69 / month
- Business Plus:
- Unlimited monthly chats
- Chat Logs
- Access to Authoring Tool to support custom Integrations/message types
14-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
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About this app
Launched
April 2, 2024
Languages
English
Categories
Chat , Support ticket managementWorks with
Zendesk, Instagram, Facebook Messenger, SMS, Google Business MessagesBuilt by Massively Developer
About Massively Developer
No reviews yet
New to building apps for the Shopify App Store
130 Queens Quay E, Toronto, ON, M5A0P6, CA
Support
Send a messagehelp@massively.ai
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