Order SMS WhatsApp & CX + AI
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Highlights
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Works with the latest themes
About this app
Launched
December 22, 2023
Languages
English
Categories
Merchant order notifications , Customer order trackingWorks with
Gorgias, Twilio, WhatsApp Business API, ChatGPT, Wix, WhatsAppWhatsApp, SMS & live chat with AI. Order, shipping notifications, abandoned cart & customer support.
Mercuri enhances customer engagement with timely order and shipping notifications through SMS and WhatsApp, alongside innovative abandoned cart recovery via human agents. Our platform integrates ChatGPT into the Mercuri chat widget, Gorgias, & Zendesk, helping agents with product recommendations and answering queries like "Where is my order". Allowing support teams to focus on complex issues, optimizing service efficiency, & elevating customer satisfaction in a streamlined, effective manner.
- Order Notifications: Order, shipping & Abandoned cart updates via WhatsApp & SMS
- Abandoned Cart -Integrates into Gorgias to engage in real-time SMS conversations
- Customer Support: 24x7 Customer Engagement with AI via Whatsapp, Chat & Helpdesk
- Product Recommendations: Use AI to sell products right inside WhatsApp or chat.
Pricing
Free to install
Conversation based pricing depending on total number of Whatsapp, SMS and AI calls.
Free to install
Conversation based pricing depending on total number of Whatsapp, SMS and AI calls.
All charges are billed in USD. See all pricing options
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About this app
Launched
December 22, 2023
Languages
English
Categories
Merchant order notifications , Customer order trackingWorks with
Gorgias, Twilio, WhatsApp Business API, ChatGPT, Wix, WhatsAppBuilt by Karthik Manjunath
About Karthik Manjunath
No reviews yet
6+ months building apps for the Shopify App Store
4 5th Main 7th Cross, SG Palya, CV Raman Nagar, Bangalore, AL, 560093, US
Support
Send a message+91-9986347648
karthik@mercuri.cx
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