Reviews (151)

Overall rating
4.7
Counts per rating level
  • 95% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to automate complex workflows, such as adding postcards to orders, managing custom APIs, and automating order tagging. It offers extensive customization options and integrates seamlessly with various platforms. The user-friendly interface and robust customer support are frequently praised, with support staff noted for being responsive, helpful, and patient in resolving issues and setting up tailored workflows. This makes it a valuable tool for enhancing business efficiency and functionality on Shopify.

September 11, 2023

Excellent customer service. Daniel is extremely helpful and quick!

orange printing co.
United States
3 months using the app
July 18, 2022

Thank you MESA! I needed an inventory adjustment flow and auto meta field tagging flow. I have tried Mechanic, Arigato, and Shopify Flow Some didn't work and some we couldn't figure it out. MESA customer service was so helpful they set up the automation we needed for free in a couple of days. I have been on Shopify since 2018 and you can rarely see this good service. Very satisfied. Thank you, Alp

Kryptonite Character Store
United States
3 months using the app
September 15, 2023

Love this app. We use it daily. Currently we’re using it to run a reverse auction with prices decreasing automatically. We also use it to tag newly added product so we can create custom collections.

As well as the excellent features, the app also come with fantastic support. It can be difficult to set workflows up so it’s great that you can reach out to the Mesa team with any requests you have for help, and they respond within a few hours.

I can’t rate this app highly enough.

Northwest Guitars
United Kingdom
3 months using the app
ShopPad Inc. replied November 14, 2023

Wow! We are beyond grateful for your incredibly kind words and enthusiastic review. Thank you so much for taking the time to share your experience with our app and our team.

July 15, 2023

The customer service with MESA was fantastic! They helped me build a custom workflow that is going to save me an incredible amount of time. I was able to have a virtual face-to-face meeting with a member of the team to ensure that they had all the details of my flow correct. I highly recommend MESA and their team!

Mindful Mail
United States
3 months using the app
November 20, 2022

Fantastic app that has been able to free up a lot of sorting time for me. Support are always fast to communicate & willing & able to help with what I've needed.

Blackbird and Violet
Australia
3 months using the app
June 1, 2023

Daniel was SO helpful in setting up my workflows for me. I wouldn't have known how to set it up otherwise! The interface is very user friendly and I like how there's many apps to connect. Would definitely recommend.

Sweets by Squishy
Australia
3 months using the app
June 23, 2023

The assistance we received with Abby was efficient and very helpful. She was knowledgeable and courteous.

Gallery Canada
Canada
3 months using the app
November 19, 2022

While as a newbie, I found it a bit difficult to set up a workflow on my own, the customer service from MESA has been absolutely outstanding: personalized calls to create & fix my workflow, and several follow up sessions to tweak & perfect the workflow. Haven't had this positive level of customer service ever from an app - very highly recommended.

TheMakerBeanCafe
Canada
3 months using the app
June 9, 2023

AMAZING customer service. They were able to build/fix an automation I've been thinking of for months now! Their help was not only efficient, professional and went above and beyond to make me feel comfortable to create my own! Highly recommended. Thanks Jordin and Shannon

Cats n Scribbles
United States
3 months using the app
July 23, 2023

Great app for automations. Great, fast, personable and smart customer service. I recommend it to anyone that has complex products.

Israel365
United States
3 months using the app