Reviews (148)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to automate complex workflows, such as adding postcards to orders, managing custom APIs, and automating order tagging. It offers extensive customization options and integrates seamlessly with various platforms. The user-friendly interface and robust customer support are frequently praised, with support staff noted for being responsive, helpful, and patient in resolving issues and setting up tailored workflows. This makes it a valuable tool for enhancing business efficiency and functionality on Shopify.
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Abby from the team was amazing! After I unintentionally broke something, she and the team patiently worked with me to get the proper workflows set up and get everything fixed. I am truly grateful for the support team, which has been top-notched! THANK YOU!
Thanks for sharing your experience! We're delighted Abby and the team could assist you. Your satisfaction is our priority. Reach out anytime you need help!
MESA has allowed me to create some very complex flows. Piecing together the logic is a lot like solving a puzzle. I've been stuck a few times, and their support team is amazing, staying with me on chat until we answered the question together. Highly Recommended!
Thanks for your awesome review! We're thrilled MESA empowered you to build complex workflows and that our support team helped solve the puzzle. We're here anytime!
Amazing features and great customer support! The team worked tirelessly with us to customize multiple workflows and helped us achieve a particular automation that is going to save us a lot of time. Highly recommend.
Thanks for the fantastic review! We're thrilled to hear our features and support have been helpful. We're here for any further assistance you may need!
Great support! I tried a few other apps and they did not have the type of automation I needed, I was able to set it up easily with Mesa.
We're thrilled MESA met your automation needs and that setup was easy. If you need any more help, feel free to reach out!
great support at this business
Thanks for the kind words! We're glad to hear you had a positive experience with our support team.
love the experience, easy and great support!
Thank you for the positive feedback!
Had issues with a connection - support was very helpful in getting things resolved. Thanks for the help, Daniel!
Glad to hear our support team was able to assist you with the connection issue! We're here if you need any more help in the future. Thanks for sharing!
I used the chat feature in MESA and got the BEST customer service! Emily helped, stayed with me, and offered suggestions, she was wonderful! What a nice surprise, most companies aren't like this anymore. Thank you!
We're thrilled Emily provided such wonderful support! Thanks for sharing. Your satisfaction is our top priority. We're always here to help!
I have tried several automation tools, both Shopify apps and external ones with Shopify integrations. MESA is the only one I found being able to cover more than the basic automation needs. Their support is amazing, dedicated and honest. Unfortunately their app wasnt able to meet our current demands because of our non-Shopify infrastructure. After they gave it their best try to solve our needs they explained to us why they couldnt at the moment and gave us an option to solve it, when we decided not to go for that option they refunded all monthlu fees we had paid during the development time, no additional questions asked.
Thank you for your feedback! We're glad you appreciated our support. We're here if your needs change or if you have future projects.
Highly receommend the app! Recently had errors with an automation, the team were very helpful and resolved the issue within a day. Well communicated too!
Thrilled to hear our team was quick to help! Thanks for your recommendation and for sharing your positive experience.