Reviews (160)

Overall rating
4.7
Counts per rating level
  • 94% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its advanced, customizable workflow automations that streamline operations like data transfer and order management. It integrates well with platforms like WhatsApp and Google Sheets and features a user-friendly interface with custom API options. Reviewers praise its performance, stability, and reliability. Exceptional customer support is noted, with proactive and responsive assistance, including personalized one-on-one sessions to optimize workflows.

February 7, 2025

We just needed this app for a very, very simple function - to pass one line of data per order.
In the space of a month the app automatically upgraded us from $12 Basic plan to $99 per month for the simplest of tasks that turns out, we were being charged per order at our store and the app considered each order 'a task'.
It's totally overpriced.
Perhaps if you're going to be using multiple ...

Pixie Wing
United Kingdom
25 days using the app
May 27, 2024

this app is very hard to use doesn't have very many options for different workflow. I would recommend zapier way more because zapier has way more options and customization as well as it's cheaper. Plus this app charged me after I installed the app. Horrible experience would not recommend.

Posted Vids
United States
13 days using the app
November 7, 2023

I feel like MESA has committed FRAUD and THEFT with my account. I just found that MESA was overbilling me BEYOND their $29.95 monthly fee under Shopify's name. I was paying for MESA's $29.99 monthly plan, and I didn't have more than 800 emails sent ALL YEAR via MESA, yet MESA billed me HUNDREDS OF DOLLARS beyond their $29.99 monthly fee under "shopify" on my banking statement. I thought those ...

CE Institute LLC
United States
Almost 3 years using the app
January 11, 2024

We installed and used this app on two of our three shopify stores for $20 per store. It worked well for a simple automation to add postcards to orders. A few months later we went ot install it on our 3rd store and suddenly a new pricing structure. Now our automation were considered too long and we had to pay the new price of $96 per store to run our automation. We have to use 3 stores to manage ...

Blonyx UK
United Kingdom
5 months using the app
ShopPad Inc. replied March 11, 2024

We're sorry the new pricing structure has impacted you this way, especially with your unique setup across multiple stores. We aim to offer value and understand your concerns. ...

Edited January 10, 2024

App would be great if it would work properly. Makes soo many mistakes every second day. Need to check every day if it made a mistake and edit manually. This is so annoying and time consuming. Really unsatisfied with this app. It is just an automation which should not be hard at all to run smoothly.

flawluxe
Germany
About 1 month using the app
ShopPad Inc. replied March 11, 2024

We're genuinely sorry to hear about your frustrating experience with our app, and we apologize for the inconvenience these issues have caused you. Automation should indeed ...