Reviews (143)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for automating repetitive tasks and enhancing workflow efficiency, particularly in high-volume settings. It supports extensive testing and complex automations without needing deep programming skills. Useful for tasks like data transfer and order management, it integrates well with apps like Infinite Options and Shopify. Features like custom API and WhatsApp Business API connectivity are standout points. The support team is praised for being responsive and knowledgeable.

December 13, 2023

Very helpful customer service

Sun City Exotic Leathers
United States
About 4 hours using the app
January 26, 2024

Have been working on some automations during my 7 day free trial and Jordin with customer service was so helpful! He helped me customize a workflow in the matter of a couple minutes

Hello Adorn
United States
About 2 hours using the app
ShopPad Inc. replied March 12, 2024

We're thrilled Jordin could help with customizing your workflow! Thanks for sharing your experience. If you need any more help, just reach out.

October 4, 2022

started using this app and can't wait to see how easier it will make my life. One of the best support teams I have dealt with, very helpful

Plethaura1
United Arab Emirates
About 2 hours using the app
July 28, 2023

Super easy to set up and Daniel W was so helpful it getting everything exactly how I needed it. Thanks!

Station Athletics
United States
43 minutes using the app
January 10, 2024

Daniel W. was awesome getting me what I needed fast in a live chat!

Couldn't recommend more.

Thorne Bros Custom Rod & Tackle
United States
40 minutes using the app
ShopPad Inc. replied March 12, 2024

Thank you for the 5-star review! We're glad Daniel was able to assist you with your needs. We're just a chat away if you need more support or tips.

September 1, 2021

Awesome experience, and awesome development team. We at www.bromane.com needed a feature to automatically tag orders with dynamic UTM values and they built it! Now searching through orders by UTM values is SO much easier. Highly recommend Mesa if you need automated workflows.

Bromane
United States
2 months using the app
March 6, 2025

No only is the Mesa workflow tool incredibly powerful (we use it for many automation), their customer service is unmatched. The provide instant real-time chat support with a real person.

We highly recommend this tool.

Campus Store at College of the Ozarks
United States
About 2 years using the app
ShopPad Inc. replied March 7, 2025

Thanks for your review! We're glad you're enjoying MESA. We're always happy to assist if you need help or have any questions!

Edited November 14, 2022

We are using MESA to keep our Shopify customer database in sync with an external custom system. This is something Shopify Flow is not able to accomplish. Overall, MESA is a powerful solution. It lacks robust documentation, and there is a lot of trial and error, but MESA support staff is very responsive and helpful. One major omission for MESA is their ability to handle branching (if/then/else logic). But this can be overcome by building separate workflows. This can increase the monthly cost, though, as cost is based on the number of workflows active as well as the number of executions. I can wholly recommend this solution as others fall short.

Hard Work U. Campus Store
United States
17 days using the app
ShopPad Inc. replied July 16, 2025

Thank you for the thoughtful review. MESA now supports branching logic, making complex workflows like yours even easier to manage. Let us know if you'd like help!

June 4, 2025

Outside The Box Creation
United States
3 months using the app
ShopPad Inc. replied June 6, 2025

Thanks for the 5-star rating! We appreciate your support and are here if you need anything.

February 27, 2025

Noor Kids
United States
10 days using the app
ShopPad Inc. replied February 28, 2025

Thank you for the great feedback!