Reviews (155)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its time-saving workflow automation capabilities, enhancing operational efficiency. It supports extensive testing before implementation and offers a variety of tasks like order management and integration with platforms like Google Sheets and WhatsApp. The interface is user-friendly, making setup straightforward. Customer support is particularly praised for its responsiveness and customization assistance, available via live chat and email.
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Great support! I tried a few other apps and they did not have the type of automation I needed, I was able to set it up easily with Mesa.
We're thrilled MESA met your automation needs and that setup was easy. If you need any more help, feel free to reach out!
love the experience, easy and great support!
Thank you for the positive feedback!
I have tried several automation tools, both Shopify apps and external ones with Shopify integrations. MESA is the only one I found being able to cover more than the basic automation needs. Their support is amazing, dedicated and honest. Unfortunately their app wasnt able to meet our current demands because of our non-Shopify infrastructure. After they gave it their best try to solve our needs they explained to us why they couldnt at the moment and gave us an option to solve it, when we decided not to go for that option they refunded all monthlu fees we had paid during the development time, no additional questions asked.
Thank you for your feedback! We're glad you appreciated our support. We're here if your needs change or if you have future projects.
I used the chat feature in MESA and got the BEST customer service! Emily helped, stayed with me, and offered suggestions, she was wonderful! What a nice surprise, most companies aren't like this anymore. Thank you!
We're thrilled Emily provided such wonderful support! Thanks for sharing. Your satisfaction is our top priority. We're always here to help!
Highly receommend the app! Recently had errors with an automation, the team were very helpful and resolved the issue within a day. Well communicated too!
Thrilled to hear our team was quick to help! Thanks for your recommendation and for sharing your positive experience.
This is a livesaver app that has helped with 2 of the sites that I'm running. Shout out to Daniel on the support team for going way above and beyond to help me figure out a solution before my launch!
Thanks for the review! Great to hear MESA has been helpful for your sites. Feel free to reach out anytime you need further assistance!
MESA transformed my overwhelmed state into an exciting journey while setting up my online store. As a jewelry business owner, I appreciate its adaptability and ease of use.
We're so glad MESA made automating your jewelry store easy! Your appreciation for its adaptability means a lot. Thanks for the feedback!
MESA has provided remarkable customer support with a product that meets our unique needs. After shopping the market and outgrowing Shopify Flow, MESA was the only solution that could handle our complex requirements for managing our store. An easy to understand user interface paired with a responsive, thorough, and consistent customer support team has made light work of our needs.
Thanks for your positive review! We're glad MESA meets your needs and our team could help. For any further assistance, don't hesitate to reach out. Your success drives us!
Very helpful. You just have to be mindful of the 250 limit. Include instructions to work around that in your initial correspondence with them
Thanks for the feedback! And yeah…the Shopify API’s limit of 250 objects at a time can sometimes be tricky, so we’re updating our guides to make things even clearer. We’re always around if you need any more help!
One of the best integration and automation platforms, we use it to connect shopify to whatsapp business api and it does magic.
I am technically inclined but not a core techie, the support/tech team we super patient with my constant custom requests for edits and enhancements and made sure that my setup was behaving the way we wanted it to.
Special thanks to everyone who helped with the technical setup, Jordin, Daniel and Annette, you were amazingly patient and this should reflect on our automation runs, more is yet to come!!
Thanks for the great review! Thrilled to hear how well MESA's integration with WhatsApp Business API is working for you. Our support team is always here to help with your custom requests. Looking forward to more successes!