Reviews (149)

Overall rating
4.7
Counts per rating level
  • 94% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to automate diverse tasks such as order processing and data integration with tools like Infinite Options and Google Sheets. It features a user-friendly interface that allows for extensive customization and testing of workflows. The support team is praised for being responsive and knowledgeable, providing assistance through real-time chat and quick email responses, enhancing the user experience.

June 6, 2025

A useful tool if you want to save time on repetitive tasks.

NuisetteChic
France
About 2 months using the app
ShopPad Inc. replied June 9, 2025

That’s great to hear! We're glad MESA is delivering exactly what you needed.

March 10, 2025

Extremely useful app, and incredibly responsive and helpful support team.

GLDN
United States
Over 4 years using the app
ShopPad Inc. replied March 12, 2025

Glad you find MESA useful—we're always here to help!

February 7, 2025

We just needed this app for a very, very simple function - to pass one line of data per order.
In the space of a month the app automatically upgraded us from $12 Basic plan to $99 per month for the simplest of tasks that turns out, we were being charged per order at our store and the app considered each order 'a task'.
It's totally overpriced.
Perhaps if you're going to be using multiple functions it's worth the $$$. But, if you're a high-volume store that just needs a tiny portion of the app's functionality, then it's crazy expensive due to its per order pricing model.

Pixie Wing
United Kingdom
25 days using the app
July 14, 2025

Fantastic experience using MESA - a straight-forward and simple way to automate basic actions for ensuring our customers get the correct marketing materials per-product. The intuitive workflow builder makes it easy to implement.

We've had to call on support, Daniel, a couple of times and it's always worked out well. Rapid and helpful support - highly recommended.

Dorwest
United Kingdom
ShopPad Inc. replied July 16, 2025

Thanks for the glowing review! We're thrilled MESA's working well for you, and Daniel will love the shoutout!

March 20, 2025

Daniel was really helpful in setting up a complex automation.

Cords Club
United States
5 months using the app
ShopPad Inc. replied March 25, 2025

Thanks for the great feedback! We're glad Daniel could help with your automation setup. Let us know if you need anything else!

May 4, 2025

uninstalled this app and was billed for it a month later. I cant find who I need to talk to about this. Sick an tired of having to have an app to do anything within my store. Every time I turn around it some bs I have to deal with.

The Badge Boutique Co
United States
13 days using the app
ShopPad Inc. replied May 19, 2025

Thanks for your feedback, and apologies for the frustration. Shopify handles billing at the start of each cycle, which is unfortunately out of our control. That said, we had already processed a refund prior to this review being posted. If there's anything still unresolved, please don’t hesitate to reach out to us at contact@theshoppad.com.

November 5, 2024

Amazing app, that basically takes Shopify flow idea to the next level, with a very simple graphical interface and a ton of functionality. Jordin was able to help me promptly with more advance setups. The developers are very proactive and quick to assist. Must have app in my opinion

Reinhard Frans
Netherlands
10 months using the app
ShopPad Inc. replied November 7, 2024

Thanks for the feedback! We're thrilled MESA's features and support made a difference. Reach out anytime!

July 10, 2025

Great support and the workflows are very powerful!

Weezie Towels
United States
3 months using the app
ShopPad Inc. replied July 11, 2025

Thank you for the great feedback! We're always here if you need us.

November 8, 2024

Amazing app - I am no coding expert by any means but the functionality is very user friendly and if you have any problems the team is SO hopeful. I'm based in Aus, so the time difference can be tricky but both Abby and Jordin were able to assist with a flow I'd spent far too long trying to figure out and then went above and beyond by duplicating for our necessary locations. The other aspect I love about MESA that makes it far more advantageous than ShopifyFlow, is the ability to test your workflow time and time again before going live.

Natasha Schweitzer
Australia
10 days using the app
ShopPad Inc. replied November 11, 2024

Thank you for sharing! We’re thrilled that MESA’s ease of use and our team’s support—even across time zones—made a difference for your setup. We’re here anytime!

August 14, 2024

MESA has allowed me to create some very complex flows. Piecing together the logic is a lot like solving a puzzle. I've been stuck a few times, and their support team is amazing, staying with me on chat until we answered the question together. Highly Recommended!

Equilibria
United States
About 2 months using the app
ShopPad Inc. replied August 15, 2024

Thanks for your awesome review! We're thrilled MESA empowered you to build complex workflows and that our support team helped solve the puzzle. We're here anytime!