Reviews (151)

Overall rating
4.7
Counts per rating level
  • 95% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to automate complex workflows, such as adding postcards to orders, managing custom APIs, and automating order tagging. It offers extensive customization options and integrates seamlessly with various platforms. The user-friendly interface and robust customer support are frequently praised, with support staff noted for being responsive, helpful, and patient in resolving issues and setting up tailored workflows. This makes it a valuable tool for enhancing business efficiency and functionality on Shopify.

December 13, 2023

Very helpful customer service

Sun City Exotic Leathers
United States
4 months using the app
December 28, 2023

Great service from Daniel and great app

Hofstra & Wagner
Denmark
5 months using the app
January 10, 2024

Daniel W. was awesome getting me what I needed fast in a live chat!

Couldn't recommend more.

Thorne Bros Custom Rod & Tackle
United States
40 minutes using the app
ShopPad Inc. replied March 12, 2024

Thank you for the 5-star review! We're glad Daniel was able to assist you with your needs. We're just a chat away if you need more support or tips.

February 4, 2020

The app really help me automate some tasks that initally take a LOT of times to do, so we can focus on more important ones for scaling the busines. And ShopPad has one of the best customer support in the world, they'll do their best to help you. Thank's a lot !

Club de Brodeuses
United States
Almost 4 years using the app
November 23, 2020

I have only just started using this app, to help connect infinite options to a spreadsheet. I have finalised the settings today and managed to setup an excel sheet to work alongside the Google sheet and already I have conquered a huge task which was required for my business. Matt has been helping me along from support as I am a little bit of a technophobe and he has been very prompt with the assistance and there was no issue with him amending any stumbling blocks I came across. Thank you!

Tilly's Fudge
United Kingdom
Over 3 years using the app
June 24, 2021

Mesa is an incredible tool for automating various workflows and streamlining your business. I had a complex use case that needed a high level of customization and Mandy + the engineering team did an exceptional job assisting to find a working solution. And this isn't the first time they've come to the rescue. This is an exceptional app with a stellar customer support team. Keep it up Mesa team - and please continue to expand your workflow templates for common use cases!

The Bride Box
United States
Almost 3 years using the app
January 15, 2023

This is a best-in-class app! Their tech support is exceptional, too. I could not be happier with the product and with the service.

Editorspick
United States
Almost 3 years using the app
November 4, 2021

This is the app I’ve been dreaming of for my store! I had to reach out a few times during initial set up and customer service is top notch! All of my questions were not only answered quickly but all were followed up on as well to make sure operation was smooth. I highly recommend!

Brosb4bows4life
United States
Almost 3 years using the app
August 5, 2021

Mesa has been amazing and the customer service incredible! It has been such a time saver and so easy to use!

Charleston Tea Garden
United States
Almost 3 years using the app
September 6, 2022

If you're looking for responsive customer help, Mesa is the way to go. They always make sure that my concerns are addressed in a timely and professional manner. I'm very happy with the level of service I've received from them. Definitely give them a 5-star rating!

Jean-Pierre Weill
Israel
Almost 3 years using the app