Reviews (155)

Overall rating
4.7
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its time-saving workflow automation capabilities, enhancing operational efficiency. It supports extensive testing before implementation and offers a variety of tasks like order management and integration with platforms like Google Sheets and WhatsApp. The interface is user-friendly, making setup straightforward. Customer support is particularly praised for its responsiveness and customization assistance, available via live chat and email.

April 1, 2022

Set up workflows to offer loyalty gifting to subscription customers via recharge. Was having trouble setting it up, and their expert support got on a zoom with me to troubleshoot live, and ended up redoing the work I’d done incorrectly. Would give 10 stars if possible.

Hazel
United States
Over 2 years using the app
April 20, 2022

MESA is super helpful in automatically updating the order statuses. Saves a lot of time so you focus on different tasks of your business.

StimulusAthleticUSA
United States
Over 2 years using the app
August 26, 2022

Love MESA! Not only were we able to create customized workflows that saved us from using a developer, but the customer support team is amazing. They're responsive, always willing to help, and able to troubleshoot several issues quickly.
Highly recommend MESA!

Tea Drops
United States
Over 2 years using the app
March 8, 2023

Jordin and the Mesa team are a great help in setting up automations, especially when they are a bit more complex. Thank you to the whole team!

God Of Cards
Germany
Over 2 years using the app
ShopPad Inc. replied March 24, 2023

Thank you for taking the time to post about your experience. We are so happy that you were able to work with Jordin and the team to set up the right workflow.

April 21, 2022

Our entire workflow is dependent on Mesa pushing order details to Airtable. Whenever I've had an issue, Jordin on their support team has saved the day. If the app is 5 stars, I'll give their support team 6 stars.

Portfolio Pet
United States
About 2 years using the app
Edited September 2, 2021

Amazing service! they went out of their way to adjust the workflow to my needs (Everything was done during the time that i work not when I sleep)

Eyeleos
United States
Almost 2 years using the app
September 8, 2021

Thank you very much Mesa for setting up a QA workflow. Very helpful and reactive team. Quite a powerful tool!

Ana Luisa
United States
Over 1 year using the app
April 30, 2022

Great app and even better support! It saved us a lot of time and enabled us to connect the pieces that would otherwise require hiring a developer and integrating through API.

Undrdog Surface Products
United States
Over 1 year using the app
May 12, 2021

This app is a must for anyone wanting to automate using outside programs. It's like magic. Also, the customer service has been top notch. I've always had a dev available when needed and gotten a resolution fast! Thanks ShopPad!

Luxe Auto Concepts
United States
Over 1 year using the app
September 15, 2023

Fairly simple to create your own workflows! I had one more complex one I wasn't sure how to create, reached out, and they worked through it with me! Very kind and made the whole process so easy! Excellent customer service!

The Hippie Joey Co.
United States
Over 1 year using the app