Reviews (143)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for automating repetitive tasks and enhancing workflow efficiency, particularly in high-volume settings. It supports extensive testing and complex automations without needing deep programming skills. Useful for tasks like data transfer and order management, it integrates well with apps like Infinite Options and Shopify. Features like custom API and WhatsApp Business API connectivity are standout points. The support team is praised for being responsive and knowledgeable.

July 23, 2023

Great app for automations. Great, fast, personable and smart customer service. I recommend it to anyone that has complex products.

Israel365
United States
3 months using the app
November 3, 2021

We needed this app to help manage and keep track of our orders. The support team was extremely helpful and knowledgeable. The automation we needed was set up in a manner of days and they also checked in after to make sure everything was working correctly.

Bulletproof Zone
United States
3 months using the app
April 8, 2024

The support team is extremely helpful and willing to provide support throughout the entire process. Jordin specifically gave me solutions to any questions and issues I had in a very timely manner.

Catastrophic Creations
United States
3 months using the app
ShopPad Inc. replied April 10, 2024

Thank you for your review! We are glad to hear that Jordin and our support team were able to help you out. Contact us if you have any more questions.

December 7, 2023

One of the best integration and automation platforms, we use it to connect shopify to whatsapp business api and it does magic.

I am technically inclined but not a core techie, the support/tech team we super patient with my constant custom requests for edits and enhancements and made sure that my setup was behaving the way we wanted it to.

Special thanks to everyone who helped with the technical setup, Jordin, Daniel and Annette, you were amazingly patient and this should reflect on our automation runs, more is yet to come!!

Petriotics
Lebanon
2 months using the app
ShopPad Inc. replied March 11, 2024

Thanks for the great review! Thrilled to hear how well MESA's integration with WhatsApp Business API is working for you. Our support team is always here to help with your custom requests. Looking forward to more successes!

April 30, 2024

The MESA team has been amazing at helping us set up our automations. We would highly recommend this app!

Rothy's
United States
2 months using the app
ShopPad Inc. replied May 2, 2024

Thank you for the positive feedback! We're always here if you need any additional help.

November 22, 2021

Automation is the key to our business and having Mesa to automate some of our workflow is amazing! Support from them is fantastic too.

Sabertrio
Malaysia
2 months using the app
August 26, 2022

Love MESA! Not only were we able to create customized workflows that saved us from using a developer, but the customer support team is amazing. They're responsive, always willing to help, and able to troubleshoot several issues quickly.
Highly recommend MESA!

Tea Drops
United States
About 2 months using the app
Edited August 14, 2024

Ofrece muy buen servicio al cliente y las personas que atienden son muy eficientes.

High Performance Brands
Guatemala
About 2 months using the app
ShopPad Inc. replied July 1, 2024

Gracias por tu reseña. Nos alegra que MESA y nuestro equipo hayan cumplido con tus expectativas. ¡Siempre estamos aquí para ayudarte con cualquier duda o problema!

June 4, 2024

I used the chat feature in MESA and got the BEST customer service! Emily helped, stayed with me, and offered suggestions, she was wonderful! What a nice surprise, most companies aren't like this anymore. Thank you!

Creator Designs - Easy Tees'y
United States
About 2 months using the app
ShopPad Inc. replied June 10, 2024

We're thrilled Emily provided such wonderful support! Thanks for sharing. Your satisfaction is our top priority. We're always here to help!

October 13, 2023

MESA has saved our business countless hours of auto tagging orders and running specific automations. The customer support offered is first class, special shoutout to Daniel for his help. If you want to automate parts of your business, this is the app for you. Check out their intro pages and suggested automation templates to kickstart the changes.

Rod Armour
Australia
About 2 months using the app
ShopPad Inc. replied November 14, 2023

Thank you so much for your 5-star rating! We are so glad to hear that MESA has been able to save your business so many hours and that our customer support is top-notch. We really appreciate your kind words about Daniel's help. We hope that MESA will continue to empower you to automate parts of your business more easily. Thanks again for your kind review!