SLOT Appointment Booking App
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (160)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer satisfaction and streamlining the booking process. It offers versatile placement options, extensive customization, and the ability to handle payments during booking. The user-friendly interface and reliable performance are key highlights. Exceptional customer support, especially from individuals like Clark and Maryna, is frequently praised for providing responsive help and custom solutions for smooth integration and operation.
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Customer service has been great, had a few problems with the app but its really easy to navigate and all problems have been fixed for me by the amazing customer service team
I was attempting to use this app to integrate appointments for my studio. Set up was difficult due to the lack of instruction, demo, or help pages available for users. Once that was finally figured out- there were other issues with clients being able to check out without paying, and check out by paying and not scheduling. Schedules were not populating accurately and the help chat takes way too long to respond- not answering vital questions. For example- how can I add appointments on the back end of the above happens- to make sure the time is blocked off and make sure that clients have their appointment locked in. No response- or delayed response that takes 3 hours to get an issue resolved. I’m really not happy with this app and will be looking elsewhere. I understand that there are issues with new apps- however these things are the basic functionality- book an appointment and pay at check out for your selected date and time. This is not what happens currently. I hope they fix it soon!
We provide support during our normal business hours here in California. Upon review, we found that several of your questions came into our support queue when we were closed.
We do offer several ways to integrate scheduling into your store but we can not force customers to complete checkout we simply guide them along and towards checkout. We suggest providing some guidance on your product pages that state your policies around scheduling and payment receipt.
Clark has the fastest response I’ve seen out of any app on Shopify! He went above and beyond to fix the problem I created.
Exactly what we needed as an app. It is convenient and easy to use. I highly recommend for businesses that need to give covid time contactless order pickup appointments.
I was ABSOLUTELY blown away by the level of care taken to resolve my issue. I was having trouble integrating the scheduler on my site. After, some time plucking around on my site I decided to actually use the resource of an actual person on a phone to help me navigate the issue. Clark, my customer service rep., was friendly, patient, and thorough. This man turned into Superman! He resolved my issues no time, even helped me refine me site, and helped me optimize the scheduling app. Way more than I anticipated. I can not brag enough about my experience. I am so grateful! THE BEST SCHEDULING APP! Thank you Clark!
The customer service was amazing and I plan to use this app for all my scheduling. Thank you so much for solving our major pain points,
Amazing customer service! I chatted Clark and he responded minutes later and resolved my issue. Really happy with this app so far :)
SLOT seems to be best suited to what I need it for, I just am not booking enough online to justify the expense at this time. I reached customer service via the app to cancel and Andrii was pleasant and helpful.
Thank you for your review!
We are always happy to help you!
Clark not only quickly understood what I wanted, he got it done immediately in the right place. Smart guy!
Has excellent options and customization. Exactly what I was looking for. Everything is pretty intuitive to set up. I did need help with something and Clark in customer service was a huge help, headache free! Super excited about this!