SLOT Appointment Booking App

SLOT Appointment Booking App

Reviews (159)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer satisfaction and booking efficiency. They appreciate its customization options and seamless Shopify integration, which simplifies appointment scheduling. Key features include customizable booking calendars and payment processing at the time of booking. The app is user-friendly, enhancing scheduling operations and increasing bookings. Merchants also praise the support team for their quick and effective issue resolution, adding to the app's reliability.

July 17, 2024

In general the app is very good. We had a technical issue on the app-side initially but the team worked to get this sorted and considering the low cost of the app, they worked very quickly!

We're launching our service shortly and so will see how it goes, but so far so good.

Perfumer H
United Kingdom
3 months using the app
Capital Apps OÜ replied July 20, 2024

Many thanks for your stars! Feel free to reach out if you have any questions - we're always here to assist

October 8, 2024

Support response to enquiry swiftly

Swiss Butchery
Singapore
About 2 hours using the app
Capital Apps OÜ replied October 11, 2024

Thank you so much for your kind words!
We're thrilled to hear that you had a positive experience with our support team. Providing superior support and resolving issues promptly is always our top priority.
If you have any further questions or concerns, please don't hesitate to reach out to us. We're here to help!

Edited March 24, 2022

The app support has been incredibly helpful in getting things just how I wanted them on my site! I really like the app so far.

simplysophisticatedpicnics
United States
About 3 years using the app
Edited December 12, 2022

Very abruptly the app was no longer accessible and clients were unable to schedule appointments on the website. This was a very untimely occurrence as it happened during the busiest time for appointment scheduling for the holidays and left me scrambling for a replacement. I did send a message regarding the errors but did not receive a response until Monday. The issue was resolved. Since this is the only app that meets my appointment needs, it is great to have it up and running again.

The Vintage Jewel
United States
Over 2 years using the app
Capital Apps OÜ replied December 12, 2022

We're sorry that you experienced this temporary and brief issue in service; thank you for reporting the issue. You didn't receive a response to your inquiry right away because our team does not work extended hours on weekends.

Edited January 18, 2022

Clark is great and helped get the app up and going. The boutique does birthday parties and I wanted to offer our customers online booking. However, at this time we have outgrown this app. It could use a calendar feature and ability to pay a deposit at time of booking. As well as some other feature that competitors are offering. We are simplifying our booking process and this app isn't a fit anymore.

Pink Julep Boutique
United States
8 months using the app
October 24, 2022

The customer support is very good, the app is kind of hard to grasp yourself. Overall very happy with the app and what it offers.

Terry Skin
United States
6 months using the app
December 7, 2022

Customer service has been great, had a few problems with the app but its really easy to navigate and all problems have been fixed for me by the amazing customer service team

Ivy Music Coaching
United Kingdom
5 months using the app
June 1, 2022

Customer service was fantastic. Only problem that I run into with this app is that I was unable to implement this tool myself through my preferred products pages ... not the most user friendly and essentially makes you depend upon customer service to do the work for you. Still works well and the results I have are pretty good. So all in all, 4 stars.

BongoJava.com
United States
2 months using the app
May 23, 2022

Clark was so helpful! He resolved the issue quickly and I appreciate his suggestion/ workaround for our issue with linking the booking to our homepage. God bless!

RTSTC Truth®
United States
About 1 month using the app
March 3, 2021

We have just installed the app and the customer support has been great. Looking forward to booking virtual meeting with our customers to provide them support.

Eddycrest Sewing Furniture
Canada
11 days using the app