SLOT Scheduling & Booking App
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (141)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its seamless integration with websites, boosting bookings and sales with a user-friendly interface. It supports extensive customization across various pages, catering to different business types and allowing for upfront payments. The app is noted for its reliability and responsive support team, who are quick to resolve setup issues and make custom adjustments to improve user experience.
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I was attempting to use this app to integrate appointments for my studio. Set up was difficult due to the lack of instruction, demo, or help pages available for users. Once that was finally figured out- there were other issues with clients being able to check out without paying, and check out by paying and not scheduling. Schedules were not populating accurately and the help chat takes way too long to respond- not answering vital questions. For example- how can I add appointments on the back end of the above happens- to make sure the time is blocked off and make sure that clients have their appointment locked in. No response- or delayed response that takes 3 hours to get an issue resolved. I’m really not happy with this app and will be looking elsewhere. I understand that there are issues with new apps- however these things are the basic functionality- book an appointment and pay at check out for your selected date and time. This is not what happens currently. I hope they fix it soon!
We provide support during our normal business hours here in California. Upon review, we found that several of your questions came into our support queue when we were closed.
We do offer several ways to integrate scheduling into your store but we can not force customers to complete checkout we simply guide them along and towards checkout. We suggest providing some guidance on your product pages that state your policies around scheduling and payment receipt.
Works okay, but they sell your email and info. Got a bunch of spam emails and this is the only app I have installed
This is simply not true. We do not have access to your email and all store data is securely managed by Shopify. I would suggest that you contact Shopify support to discuss this as it has nothing to do with the app.
I think the app is probably good and Clark via did reply but installation for a layperson is not easy. Its a busy time of season but customer service was short and far from helpful. Frustrating but 'tis the season I guess
We always provide timely support but it should not be expected that we can reply every minute, on the minute; your original request came in before we were even open for business. The app was working as you requested and we even went the extra step to setup an example for you.
The app support has been incredibly helpful in getting things just how I wanted them on my site! I really like the app so far.
i love that my customers can schedule on their own. Its very convenient! i loved the fact that its pretty user friendly and when i did have a question, it was answered very quickly!!!! Clark was super helpful and efficient.
The clark was very helpful. he answered all of my questions and even ensure that everything else was good to go. Thank You again Clark! very appreciated.
Clark was so helpful, I was a little lost at first as they do not have a guide page but when I send a chat txt for my surprise He answered right away and He followed me every step of the way!! Awesome customer service! Will try the app in action and I will come back for future updated reviews!!!
I was having trouble with a setting on this app, and Clark reached out. I addressed my concern and asked if he was able to help me figure it out. Not only was Clark fast in resolving the matter he helped answer so many questions I had. Clark was able to help me with the settings exactly to my liking I'm so Happy and couldn't be more thankful. As my business relies on my customers booking appointments. Thank you Clark definitely one of the best representatives i've come across!
Clark was very helpful and fast, showed me how to do it step by step... Great agent!!!! And when I needed more assistant he was right there to help again...
This app is amazing ! 10/10 and the support team is wonderful and helpful. After struggling with other apps, this is the best out of all of them !
Clark let me know that i was doing GREAT.He was Very Quick, Kind, and helpful .Thank you again Clark
Clark was quick to reply, friendly, professional, and best of all he resolved my issue for me. Awesome service. Thank you so much!
Clark was great helping me put a floating button on my website. Would highly recommend this app and the great customer service they provide.
Great customer service!! Just started playing with the app, which is actually pretty fun. Clark reached out almost immediately to my chat request for help. Not only did he help, he did a custom install of the app on a page for me. Nicely done, and great customer service!!
This app fit my theme for my website very well. The customer service was great, There team member helped me and basically did everything for me and guide me through everything and response was very fast
they helped and did the work for me instantly! they solved the matter i had been struggling with for months in minutes! highly recommend this app
Let me start off by saying I didn’t know where to start. Being that I just had a baby, I’m definitely brain scattered. Clark was a really big help on helping me set up the scheduling app and also provided very good recommendations to assist me in other areas. I really really appreciate Clark’s professionalism and making this task easy and stress free.
I needed an easy way for shoppers to schedule a pick up and get a reminder text. This tool was extremely easy to use and adjust as my schedule adjusted. The texting service was easy and very useful. Customer service was fantastic when we wanted the widget in a second location. I highly recommend it!
I just starting using this app, and so far it's marvelous. It is so easy!!! I get really tired of having to take a week to learn something. This took my maybe 15 minutes!! and the support crew is awesome. I think they work like I do, 24/7
So easy to use (as a site owner and for customers) and any questions or help needed have been addressed promptly by customer service. Definitely recommend!
I used this app to help me have a professional curbside booking system and also a banner that i could link. All I can say is WOW! This app is fantastic. The customer service is next level. Clark was on hand to help me with my ten million questions and set up the entire thing for me. He even went above and beyond and populated and matched the banner to my colour scheme without me asking him to! Do not hesitate to add this app to your store. 5*******
I have this app to help me manage appointments. I like the ease of use and the tech support and service was just what I needed. The developer called me directly to offer assistance when I ran into a challenge and was available almost immediately after sending a chat request. I appreciated the quick response and interaction by phone since I am new to the e-commerce space. I recommend this app if you are in search of an appointment management solution!
Fast and helpful customer service. Always quick to reply, and spend time helping with any questions that I may have
Using this app for a catering scheduler and it works perfectly. Needed assistance and they were able to provide support via phone call which is definitely a plus in my book.
I love working with this team! They are efficient and on time - the app is SUPER easy to use. When you have requests to fit and shape your business model they take the time and effort to make this app work for you.
Exactly what we needed as an app. It is convenient and easy to use. I highly recommend for businesses that need to give covid time contactless order pickup appointments.