Reviews (86)

Overall rating
4.4
Counts per rating level
  • 81% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 9% of ratings are 1 stars
June 20, 2019

i use this app to add extra text fields in products but searching for required product and working on bulk products is so hard... never recommend this app for bulk use. search option is so incomplete that it took a lot of time... need to improve this areas..

Tanzire Store
India
About 4 years using the app
HulkApps.com replied November 11, 2021

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate ...

Edited January 29, 2024

We received an email from HulkApps informing us that there was a critical issue with Metafields and that they lost 689 of our media files and are unable to recover them. Their only solution is to offer us a $30 credit and a discount on their products. Absolutely unacceptable.

The Makers Guild
United States
Almost 4 years using the app
February 22, 2019

The app was working - very clunky, but once you get the hang of it - sufficient. But then they made changes just months after building over 100 pages using it... now the only way for it to continue is by upgrading. Service says 3 hours for a reply and took 24 and ONLY reason I got a reply is bc i sent a nasty note. Not a fan.

The F Project
United States
Over 2 years using the app
HulkApps.com replied March 13, 2019

We're sorry to respond late than usual, We have just rolled out the update in our app, due to which we are continuously receiving a lot of support tickets. We hope you ...

August 8, 2019

This the worst app ever. The export feature doesn't work and generally really awkward and long-winded to use. If anyone has an alternative please say!

Marc Darcy
United Kingdom
Over 1 year using the app
HulkApps.com replied August 8, 2019

Hey Marc,

Definitely a bit harsh there. To be called the worst app EVER is certainly not cool or accurate. If the export feature doesn't work, please contact our support. Our ...

Edited June 27, 2019

Update: I had to get the Pro plan to continue using the app as I intended, but I've not been able to edit and upload essential data for two days now because the app is down. I have yet to receive feedback from the developers.

Original: App developers removed the ability to add URLs as metafields in the free version. Now I'll have to uninstall because I can no longer use it.

Rustans.com
Philippines
8 months using the app
HulkApps.com replied March 13, 2019

There is going to be a release very very soon for adding and deleting metafields globally, so watch out this space for more.

June 7, 2019

An absolutely unhelpful and unprofessional team! Since I didn’t find the app worthy, I asked the HulkApp team to provide me with instructions to remove the app and the residual codes from my store. In return they asked to me give FULL ACCESS of my store, including customers, orders, dashboard and everything else. When I asked for the reason, they disappeared. On again raising this up, they ...

Hipbuster
United States
6 months using the app
HulkApps.com replied November 11, 2021

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate ...

July 3, 2019

We use this metafields app to launch our Shopify Plus store. We are running into many issues. The app has gone down for an extended period of time. The app has also had bugs that we are waiting on them to fix. We are on day 7 of waiting on the fix and it is impacting our business. I cannot recommend this app.

Frances Valentine
United States
5 months using the app
HulkApps.com replied July 4, 2019

Hi there,

Sorry about the issues you were facing. We've just re-launched an updated version. Unfortunately, there are times when servers do go down. Even the best companies ...

July 3, 2019

Quite disappointed with this app. The app has been down multiple times in the past week, so we are unable complete our product details.

Mossman AU
Australia
2 months using the app
HulkApps.com replied July 4, 2019

Hi there,

Sorry about the issues you were facing. We've just re-launched an updated version. Unfortunately, there are times when servers do go down. Even the best companies ...