Reviews (938)

Overall rating
4.6
Counts per rating level
  • 85% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to automate video creation and social media posting, noting significant time savings and increased sales potential. They appreciate the user-friendly interface, which includes features like automatic video creation from images, a scheduling planner, and multi-platform posting capabilities. The app's performance is enhanced by AI technology, making it efficient and easy to use. Customer support is also frequently praised for being responsive and helpful.

April 20, 2024

I’m not going to lie this app is awful ! I’ve asked for help and reached out to Minta with no response. I was not able to talk to a human being. I could not get past a certain part of the app. I could reset anything. Anytime I tried to go to a different page in the app it would say something that was already updated needed to be updated again. Too much of a hassle and not worth the download.

LHS Apparel and Co
United States
4 days using the app
Minta Auto Post Videos by ReConvert replied April 22, 2024

Hi there L

Sorry to hear you've been experiencing issues with the Minta app - this is totally not we want your experience to be like!

I've DM'd you, please could you come back to me, or pop me an email to avraham@reconvert.com as I'd love to find out how we can get things working properly for you!

I really want to solve these issues for you.

Avraham | Customer Success Manager

November 27, 2023

Will not recommend this app if you don't want to deal with constant issues this app has. I was using paid version. The support team will respond in timeless manner but do nothing to solve the problem. I was trying autopost but the app wasn't working. I gave up after dealing with the issue for 4 days and getting no support.Save your money.

Fabricanaus
United States
Over 1 year using the app
Minta Auto Post Videos by ReConvert replied April 18, 2024

Hi there F

Can you please get back to me at avraham@reconvert.com? I will solve this for you, I promise it'll be worth your time :)

I really want to solve this issue for you.

Avraham | Customer Success Manager

April 5, 2022

I wish I could use the app but Impossible to save the texts in French too bad. you have to think about being able to save the templates

Montableaudeco
France
About 1 year using the app
Minta Auto Post Videos by ReConvert replied April 6, 2022

Hey There, we have both options. Would you like to schedule a video call? We will show you everything, Email support@withminta.com.

Edited December 29, 2022

I would give this app a zero score on how they handled the issues with their auto-post. It stopped working back in April on some apps, but not others. They continued to charge me for months the $55 dollar fee. They have now since changed the fee table by taking away the free option. They offered us a credit and suggested that we download the videos and post ourselves! We asked for a refund, they issued a credit and then took it away. We asked for a refund, they claimed to have issued on but never did. This went on for 7 month that they kept charging our account. Still no refund and Still no credits and Still No Video Access. Terrible business, terrible waste of money, especially for small businesses, terrible customer service.

The Tiffany Marie Collection
United States
About 1 year using the app
Minta Auto Post Videos by ReConvert replied March 15, 2022

Thank you for your feedback! With Minta our goal is to automate as much video and image content for you as possible versus DIY editors which take way too much time and prevent you from being able to post consistently multiple times a day to all of your social channels since that would pretty much be a full time job. Minta makes it possible without you having to do anything, just link your store and go.

February 27, 2023

Except they did chargee even though I cancelled my Free Trial!! Haven't done anything about it!! The Adds themselves are great just shitty billing.

Now and Then Discounts
United States
About 1 year using the app
Minta Auto Post Videos by ReConvert replied June 2, 2023

Hi there, I've been trying to reach out to you in order to handle the refund but I couldn't get an answer, would you please get back to me by email at eric@reconvert.io?

Looking forward to solving this for you :)

Eric | Minta & ReConvert CEO

December 25, 2022

I used this app for less than 2 months, they charged me for the whole year, then this app stopped working, it simply no longer allows me to schedule any post, I wrote to the customer service integrated with the app and they have not contacted me for more than one week and they told me to try to pause and restart the post, but nothing works, it's a scam, nobody can really help you!! The worst thing is that they are prepared to take your next $248 automatically! If you cancel this, they automatically delete your membership and leave you completely robbed and without the possibility of anything!

Shelvys Home Store
United States
8 months using the app
Minta Auto Post Videos by ReConvert replied June 7, 2023

Hi there, unfortunately, your store is closed and we have no way of reaching out to you.

Minta has a new team and we would love to help you out and solve whatever issue you may have with the app or the billing.

Please reach out to me to eric@reconvert.io and let's get it solved together,

Looking forward to hearing from you,

Eric | ReConvert & Minta CEO

April 11, 2021

No music choice. No text font choice. Your text on my video isn’t centered. Not a good app. I might as well just do it myself!! I’m my vllo video app smh or Canva

Phiyah
United States
5 months using the app
Minta Auto Post Videos by ReConvert replied April 12, 2021

Hi, thank for honest review. Actually we do have all those features. If you would like we can schedule a 30 min call to show you the stuff you missed

July 8, 2022

If I could rate 0 stars I would. I had the worst experience ever with Minta. I only wanted there free 7 day trial. I accidentally forgot to cancel before the 7 day trial was over. It was a complete nightmare trying to explain to Shopify billing that I no longer had Minta yearly subscription and that I cancelled it. It was even harder to get someone to help me from Minta to get my Shopify bill fixed and it's still not even fixed. Shopify billing said it needed approval from Minta to get the bill removed and than Minta says that Shopify is the only one to remove the bill. It's been a nonstop back and forth between them about my bill. My store was going to be frozen because of them both. I ended up feeling like I was forced to pay for a yearly subscription that I didn't even want nor did I even have. I still have the Minta free version and don't have there yearly subscription in there app. I feel completely ripped off and I feel like I have been taken advantage of. I feel like this Minta app will take you for your money don't walk from this app. You need to run and do not I repeat go for there free trial. You don't want to be in a situation that I am in right now worst experience ever I tell you

Moneses Kingdom Star
United States
3 months using the app
Minta Auto Post Videos by ReConvert replied July 8, 2022

Hi, sorry for that. Both as you mentioned, Shopify send minta the money only after 45 days of your payment. Only then we can make the redound. So please be patient and everything will be fixed.

February 10, 2024

I thought I was on a free trial and never authorized or initiated the ridiculous amount I have been billed. Please refund.

Sigbeez
United States
About 1 month using the app
Minta Auto Post Videos by ReConvert replied April 18, 2024

Hi there S

Can you please get back to me at avraham@reconvert.com? I will solve this for you, I promise it'll be worth your time :)

I really want to solve this issue for you.

Avraham | Customer Success Manager

October 21, 2023

Would Give zero stars if I could. Not worth your time or money. The videos are poor and mediocre, will not give you ads that are competitive with todays social media platforms. Also way to expensive, when you could pay a professional for way better content. Customer service is useless.

Satin&Silk
United States
About 2 months using the app
Minta Auto Post Videos by ReConvert replied April 18, 2024

Hi there S

Sorry to hear you've been experiencing issues with the Minta app.

Can you please get back to me at avraham@reconvert.com? I will solve this for you, I promise it'll be worth your time :)

I really want to solve this issue for you.

Avraham | Customer Success Manager