Reviews (296)

Overall rating
4.4
Counts per rating level
  • 77% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its automation features that simplify creating and posting social media content, notably enhancing engagement and sales. Its integration with Shopify allows for easy video generation from product listings, and the scheduling tool helps maintain active social media presence. The customer service is highlighted as responsive, and the video tools are user-friendly and produce professional-quality content, leading to increased followers and organic sales.

May 17, 2025

Such an easy setup process, amazing app for any BEGINNERS. makes your life much more easier and simpler. Greatest app for any beginner.

Krazy Prices
Canada
About 7 hours using the app
Minta Auto Post Videos by ReConvert replied May 20, 2025

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Always here for you 🖤

Avraham
Customer Success Director
Minta

Edited April 21, 2025

I enjoy the ease of use and the traffic it's brought to my page and my store!

Lions Main Apparel
United States
9 days using the app
Minta Auto Post Videos by ReConvert replied April 21, 2025

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Always here for you 🖤

Avraham
Customer Success Director
Minta

December 18, 2024

I am really loving this app. Have been using for a while and the content it produces is high quality. It is also very fast, you can change content very quick. I have it set to Auto Post and the views I get for that content is great. Then I continue posting like normal with the app for even better results. Great app guys, keep up the good work Minta!!

Fashions Envy
United States
12 days using the app
Minta Auto Post Videos by ReConvert replied December 23, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Always here for you 🖤

Avraham
Customer Success Director
ReConvert

October 25, 2024

SHAME ON MINTA. I'VE HAD THIS FOR 7YRS. $55 MONTHLY. THE CUSTOMER SERVICE IS THE WORSE. TECH. SUPPORT DOESN'T COME THRU W/ 24 HRS FOR HELP. & CHECK WHAT'S GOING ON? THE SUPERVISOR VERY UNPROFESSIONAL HE TURNED OFF MY CHAT BUTTON. I PAY FOR A SERVICE & DO ALL THE WORK. HE ALSO TOLD ME TAKE MY CAPS OFF, WHEN MESSAGING HIM. I HAVE ALL THE PROOF & EMAILS TO BACK IT UP. DON'T WANT REFUND, JUST MY MINTA APP FIXED.
FOR A LOYAL CUSTOMER & A PAYING CUSTOMER I DESERVE RESPECT, I DESERVE FOR MY APP. TO BE RESEARCHED & FIND THE BUG & DEBUG. I WENT TO SHOPIFY ABOUT THIS MINTA APP. ALSO & LEF IT ALONE & CLOSED THE CASE. I'M A PAYING CUSTOMER. NO ONE CAN TELL ME WHAT I'VE DONE TO DESERVE THIS TREATMENT.
ALL I'VE ASKED IS FOR SOMEONE TO FIX MY MINTA AP.

HODOH CLOTHING UNLIMITED
United States
Over 3 years using the app
Minta Auto Post Videos by ReConvert replied October 28, 2024

Hi

Thanks for your thoughts and sorry to hear of your experience! I know you're a long-standing customer of ours and have been very loyal. I'm even more sorry given that set of circumstances!

I've DM'd you, please could you come back to me, or pop me an email to reply to the email I've sent you. as I want to get to the bottom of this.

I really want to solve these issues for you. Please come back to me so I can help 🙏

Avraham | Customer Success Director

April 1, 2025

It has helped our small business gain new followers

Sue's Shirt Shop & More
United States
4 months using the app
Minta Auto Post Videos by ReConvert replied April 3, 2025

Thank you for the 4-star rating!

We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Please could you email care@reconvert.com and mention my name, (Jordan), and we can try to implement these for you. 😊🙏

Wanting to help!

Jordan | Customer Care

Edited September 15, 2024

Thank you Avraham for making sure my concerns were addressed. Your immediate response demonstrates Minta's commitment to making sure consumers are not only heard but also thoroughly supported.

I asked for a refund after explaining to Minta customer service the application did not function properly on my webpage. The heads of my models and items of clothing were cut off on my IG posts even after making edits. I ended up deleting several of their social media posts. I reached out immediately when I saw the charges pending on my account.

I am a small business owner and can not afford an annual membership. Also the application is no longer available as a download on my webpage to use, even if I wanted to try it again (which I do not). It also took me 3 tries over the course of a month for someone to finally respond to my concerns. I started on August 1st and last night customer service finally told me I agreed to pay the annual membership and would not refund my money. That is not the case. I would not willingly agree to pay for something that does not work properly.

Zen Boutique
United States
About 1 month using the app
Minta Auto Post Videos by ReConvert replied September 12, 2024

Hi there T.

Thanks for your thoughts and sorry to hear of your experience!

I've DM'd you, please could you come back to me, or pop me an email to reply to the email I've sent you. as I want to get to the bottom of this.

I really want to solve these issues for you. Please come back to me so I can help 🙏

Avraham | Customer Success Director

March 23, 2025

Alex walked me through the setup and answered all my questions thoroughly and professionally!

ACTOS
United States
2 days using the app
Minta Auto Post Videos by ReConvert replied March 24, 2025

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Always here for you 🖤

Avraham
Customer Success Director
Minta

January 5, 2025

very helpful and answer quickly! looking forward to the new things that will be added and loving what they already have!!

Pynk Pyneapple
United States
About 1 year using the app
Minta Auto Post Videos by ReConvert replied January 13, 2025

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Always here for you 🖤

Avraham
Customer Success Director
ReConvert

September 28, 2024

i bought this app paid for 1year i wish i wouldn’t have it is limited on what you can do with this app the videos do not work properly there is limited text and you have to resize your images to get them to fit correctly the only thing that works is the auto post that works very well but you are limited to what you can achieve does not allow for longer video duration and limits amount of text i would not recommend this app unless they allow for more freedom with your edits but if you don’t need that much text and don’t mind your images being cropped it’s very good with auto post

JASON DEAN ONLINE SHOP L.L.C
United States
5 months using the app
Minta Auto Post Videos by ReConvert replied September 30, 2024

Hi

Thank you for your feedback and I'm glad there were parts of the app that you appreciated. We are certainly going to take your feedback on board and we are in the process of entirely reshaping the future of Minta incorporating the latest AI and more.

We're here to help and ensure you have a great experience with Minta!

I've sent you an email - looking forward to engaging further!

Best regards

Avraham
Customer Success Director

August 12, 2024

I had some trouble with this app after not using it for a long time. I contacted customer service through the chat feature. Shafta was able to help me figure out what was wrong and correct it. I love having the chat feature and being able to contact someone right away for help. Thank you Shafta for your help.

Empathy's Angel
United States
Almost 3 years using the app
Minta Auto Post Videos by ReConvert replied August 14, 2024

Thank you for your 5* review - it means the world to us!

So glad Shafta was able to help you correct the issue!

Always here for you 🖤

Avraham | Customer Success