Reviews (291)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its automation features that simplify creating and posting social media content, notably enhancing engagement and sales. Its integration with Shopify allows for easy video generation from product listings, and the scheduling tool helps maintain active social media presence. The customer service is highlighted as responsive, and the video tools are user-friendly and produce professional-quality content, leading to increased followers and organic sales.
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5 STARS. I had a small issue at 1st. Avrham set up a video meeting to discuss my issue and resolved it immediately. I love using the service. It gets my store alot of views. I would suggest it for anyone struggling with sales.
Hi R
Thanks for your thoughts and sorry that you had some issues with payments - this is totally not we want your experience to be like!
I've DM'd you, please could you come back to me, or pop me an email to avraham@reconvert.com as I'd love to find out how we can get things working properly for you!
I really want to solve these issues for you.
Avraham | Customer Success Director
I just started, but so far, so good.
Hey!
Thank you for your 5* review and I'm pleased you are happy!
Always here for you 🖤
Avraham
Customer Success Director
ReConvert
I truly enjoy it! It’s a really good app, it simply needs to work better on a mobile device like an iPad. Many of us are work on the go and a laptop is not as convenient as a mobile device.
Thank you for the 4-star rating!
We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Please could you email care@reconvert.com and mention my name, (Jordan), and we can try to implement these for you. 😊🙏
Wanting to help!
Jordan | Customer Care
Response time is very slow. It takes hours just for a simple response. Not sure if anyone works there. Still waiting on a response from earlier in the day. I pay to download videos and they do not fully download after clearing cache. I was also informed that I could still be charged for a video download even if it does not download the entire video. It’s been 3 days and my issue has not been resolved. They keep asking me to download and screenshot the same information. I am spending to much time trying to resolve my issue and not working and running my business.
Thank you for your feedback.
We’re sorry to hear your experience was less than ideal. 🙏 We are committed to improvement and value your suggestions on how we might make our app a 5-star experience.
Please consider revisiting your review after seeing the changes we’ve made. You can always email care@reconvert.com writing Jordan in the subject line and I'd be happy to assist specifically.
Your input truly makes a difference! 😊
Best
Jordan | Customer Care
I’ve always liked Minta’s concept and product when it works—but the platform has been plagued by persistent technical issues. A recent app update broke auto-posting and locked me out of my account settings. Reconnecting my social accounts led to an endless loop prompting me to repurchase a plan I had already paid for.
Initially, support responses were slow and confusing, and the development team's promised fixes never materialized.
To their credit, after I left my original review, Minta’s Customer Care Supervisor reached out directly and is taking earnest steps toward resolution. I appreciate the gesture—it shows they’re making a genuine effort to set things right.
However, the fact that it took so long to escalate and address such a fundamental service lapse remains concerning. Minta has potential, but technical reliability and customer support still need serious improvement.
If they continue to follow through, I’ll consider updating this further.
Hi T,
Thank you for your feedback! 😊
Best regards
Avraham
Easy love it
Hey!
Thank you for your 5* review and I'm pleased you are happy!
Always here for you 🖤
Avraham | Customer Success
there is no way to cancel and the chat sucks. it kept telling me that the message did not go through
Hi
Cancelling is easy, and we have a 24/7 live chat so I'm not entirely sure what happened in your case... Perhaps a local issue?
In any case I'd like to resolve this for you as soon as possible. I've sent you an email, please could you come back to me so I can resolve this? I really want to sort this for you.
We're here to help and ensure you have a great experience with Minta!
Best regards
Avraham
Customer Success Director
this makes everything realy easy to migrate
Hey!
Thank you for your 5* review and I'm pleased you are happy!
Always here for you 🖤
Avraham | Customer Success Director
good app
Hey!
Thank you for your 5* review and I'm pleased you are happy!
Always here for you 🖤
Avraham
Customer Success Director
ReConvert
So easy
Hey!
Thank you for your 5* review and I'm pleased you are happy!
Always here for you 🖤
Avraham
Customer Success Director
ReConvert