qikify Mobile Menu, Navigation , 81 reviews

Great support from the team, fixed a minor issue I had quickly and efficiently. I would recommend the app to everyone.

This app is totally brilliant! The menu looks great on mobile and was super easy to install and configure. We've actually swapped to using their super menu app as well and it's brilliant to be able to configure the menus differently for desktop and mobile. Their customer service is also super friendly, efficient and helpful. This is one of the best apps we've added to our store!

Really great app, really customisable and works perfectly. The support is really second to none. Response was immediate and they sorted out my issue without delay and made the app even better for.
Can't recommend this app or Qikify highly enough

Great app. Very easy te use, and also has a lot of sections which can be helpful.
Costumer support solves every issue in less than 24 hours. HIGHLY RECOMMEND

SUPER Recommend, the best mobile menu inside the app store! why? light application, smooth script, easy to use, professional template. Don't waste more your time trying other MENU, this one is the best ;) Happy New Year.

This app is great! It met my needs, the customer service was responsive, and it was free. I hope this kind of app will continue to grow.

Exactly what i was looking for - makes the side navigation as lovely as the desktop version of my site - couldn't get it to install properly - they were very quick to help and get it where i wanted - thanks so much!

This app creates great menus for mobile browsers and I see awesome potential in the future for this app. These are my experiences and what you can expect when using this app. (Over 80% of all of my traffic is from mobile devices)

1. I am based in the United States, and I am aware of time differences, but their support team does not respond at all during my daytime. If I want anything resolved I have to stay up until 3 A.M. If I do not stay up until this time, I get one response and there is nothing fixed. So I have to respond to this email and wait another 15 or so hours to get a response and so on. I also have only gotten responses from one support member. I just feel like it would be better if they got at least one other support member for people across all parts of the world so they don't have to wait days on end to get a simple problem fixed.

2. There are a lot of small issues and glitches that happen that are really frustrating and annoying. For example, the menu was working with replacing an existing menu, then I had to disable it to test something, and when I re-enabled it, it would not work no matter what. I tried for hours, but then resorted to using the CSS Selector instead and that solved my problem. Another example is when I open the menu on mobile, but then I close it, it is very glitchy and does not go back smoothly. This looks very bad and there is no way to fix it yourself. One final example is the fact that I change the background colors of the menu, but they won't change on the actual menu. This is very frustrating and I had to contact support to get it fixed.

All in all, it creates great-looking menus for mobile. I love the way my menu looks. There are just too many bugs and support issues for me to give it any more than two stars. I will update my review as they fix these issues. I hope this was helpful to anyone looking to install this app.

UPDATE:
Their response times are slightly better, and they have fixed my problems in a more timely manner. Updating to 3-stars for now.

Awesome customer service. Responded to our ticket and fixed the issue within few short hours. Well deserved 5 starts.

At this moment I have problems, it does not load and makes my other applications stop working, can you help me solve it?