Overall rating
5
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
March 11, 2021

I used this app and had a mobile menu within 30 minutes. Since I have limited tech experience, I could not do one thing, and I sent an email and it was solved by a PERSON within 1 hour! Wow!

CLEAN DESIGN HOME
United States
1 day using the app
qikify replied March 12, 2021

Thank you very much for your review!
It's our pleasure to hear that our team and Mobile Menu helped you well. We're looking forward to bringing more benefits to you.

All the best!

January 1, 2021

SUPER Recommend, the best mobile menu inside the app store! why? light application, smooth script, easy to use, professional template. Don't waste more your time trying other MENU, this one is the best ;) Happy New Year.

Wurzel Performance
United States
1 day using the app
qikify replied January 6, 2021

Thank you very much for your review!
It's our pleasure to hear that our team and Mobile Menu helped you well. We're looking forward to bringing more benefits to you.

All the best!

August 6, 2020

Great app. Very easy te use, and also has a lot of sections which can be helpful.
Costumer support solves every issue in less than 24 hours. HIGHLY RECOMMEND

Koralsecrets - Perkujdesje e lekures, produkte kozmetike & bukurie Koreane
Albania
2 days using the app
qikify replied August 6, 2020

Thank you very much for your review!
It's our pleasure to hear that our team and Mobile Menu helped you well. We're looking forward to bringing more benefits to you.

All the best!

November 22, 2019

This app is totally brilliant! The menu looks great on mobile and was super easy to install and configure. We've actually swapped to using their super menu app as well and it's brilliant to be able to configure the menus differently for desktop and mobile. Their customer service is also super friendly, efficient and helpful. This is one of the best apps we've added to our store!

Joyce & Joan
United Kingdom
3 days using the app
qikify replied November 22, 2019

Thank you for sharing your review with us. We’re beyond happy when you tried Smart Menu along with Mobile Menu, hope they help create a killer menu for your store!

September 1, 2020

This menu option was a great way to bring attention to my menu versus the "burger" icon on my mobile store. it would be nicer to integrate it into my theme, and replace the burger icon completely. overall a beautiful product and works great!

Everything Hibachi
United States
Over 2 years using the app
qikify replied September 4, 2020

Thank you so much for your review!
We're glad to hear that you're enjoying Mobile Menu.
We would like to ask if there is anything we could do for you for a 5-stars rated? If not, don't worry, we just want to make sure that our users are 100% feeling great when using Mobile Menu.
Hope it'll bring even more benefits to your store and you.
All the best!

Edited October 22, 2019

important coming updates to:

make option for a fine placing of a menue button as well
coz its mostly on the false place

add a funktion to use own menue buttons and symbols

add a funktion to add a fly on shopping cart

add a Funktion so add a complete flyOn bar

thanks and hope for fast new adds
the app is certain the price worth of it or more but it were much better with a lower price the app is great that everyone want to use it , but the price is to high for small peoples

kinds

jjfk-shop
United States
About 2 years using the app
Edited May 27, 2020

This app creates great menus for mobile browsers and I see awesome potential in the future for this app. These are my experiences and what you can expect when using this app. (Over 80% of all of my traffic is from mobile devices)

1. I am based in the United States, and I am aware of time differences, but their support team does not respond at all during my daytime. If I want anything resolved I have to stay up until 3 A.M. If I do not stay up until this time, I get one response and there is nothing fixed. So I have to respond to this email and wait another 15 or so hours to get a response and so on. I also have only gotten responses from one support member. I just feel like it would be better if they got at least one other support member for people across all parts of the world so they don't have to wait days on end to get a simple problem fixed.

2. There are a lot of small issues and glitches that happen that are really frustrating and annoying. For example, the menu was working with replacing an existing menu, then I had to disable it to test something, and when I re-enabled it, it would not work no matter what. I tried for hours, but then resorted to using the CSS Selector instead and that solved my problem. Another example is when I open the menu on mobile, but then I close it, it is very glitchy and does not go back smoothly. This looks very bad and there is no way to fix it yourself. One final example is the fact that I change the background colors of the menu, but they won't change on the actual menu. This is very frustrating and I had to contact support to get it fixed.

All in all, it creates great-looking menus for mobile. I love the way my menu looks. There are just too many bugs and support issues for me to give it any more than two stars. I will update my review as they fix these issues. I hope this was helpful to anyone looking to install this app.

UPDATE:
Their response times are slightly better, and they have fixed my problems in a more timely manner. Updating to 3-stars for now.

ilovemydogs.co
United States
18 days using the app
qikify replied May 24, 2020

Thank you for your honest review, Kaleb.
We sincerely apologize for the late reply. We do have time differences but usually we try to resolve a ticket in one day, not just reply back and forth. We'll try to provide more support time, especially in your hour.
For the menu problem, it's actually a small conflict with your theme's css. We've resolved it and now you can see a stable mobile menu, please check it again.
Best wishes.

April 20, 2020

At this moment I have problems, it does not load and makes my other applications stop working, can you help me solve it?

Go Buy
Colombia
About 1 hour using the app
qikify replied April 20, 2020

Hi there,
Please go to our support site and describe further the issue you're having at: https://support.qikify.com/portal/newticket.
Our support team will reach you in quick to check the issue for you.

Best regards.