Highlights
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Based in United States
About this app
Launched
December 15, 2015
Languages
English
Categories
Dropshipping , Print on demand (POD)Works with
Kit, Name Brands, AliExpress, Print on Demand, Custom BrandingPrint on Demand and Dropshipping marketplace to source and create your own branded line of products
At Modalyst, we created a solution for the next generation of Creators and Brands looking to monetize their audiences and grow their eCommerce businesses from anywhere in the world. Our core product is a print-on-demand and dropshipping marketplace, with tools and services for Creators to build and customize their own line of products, all while the operations of fulfilling orders, warehousing products and selling directly to customers are streamlined and automated.
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Print on demand Marketplace of products
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Ready to Sell Marketplace of products
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Warehousing and Fulfillment from US and International locations
Pricing
Basic
Free to install
The merchant must cover the product cost and shipping charges for items sold
Start Up
$35/month
or $360/year and save 14%
The merchant must cover the product cost and shipping charges for items sold
Pro
$90/month
or $804/year and save 26%
The merchant must cover the product cost and shipping charges for items sold
Basic
Free to install
The merchant must cover the product cost and shipping charges for items sold
Start Up
$35/month
or $360/year and save 14%
The merchant must cover the product cost and shipping charges for items sold
Pro
$90/month
or $804/year and save 26%
The merchant must cover the product cost and shipping charges for items sold
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
658 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants find this dropshipping and POD app user-friendly and efficient for managing online stores. It offers a wide range of products from global suppliers, simplifies inventory management, and allows for business autonomy. Merchants value the responsive customer service, fair pricing, quick shipping, and product customization features.
I am a paying customer. Modalyst has serious issues. Their support team is very slow to respond. I started a support ticket on August 17th to resolve a product import issue. Products I import, with Collections selected prior to import, do import but those Collections do not import with the product. So you have to manually select the Collections, again, for every product after imported to Shopify. I could just do that, but their system should be working properly to import everything we select (Tags, Collections, etc) in Modalyst.
They wanted a screen recording on August 26th of exactly the same thing I explained in detail on what was going on from August 17th. They should have been able to look into it from my explanation, without the video. It's pretty simple. The selected Collections don't import over with the imported product to Shopify. That's it! Here we are 3-1/2 weeks later, from the initial ticket (Aug 17th) and all I'm getting is delayed responses and them saying "We're working on it". If I'm having an import issue with Shopify, then I assume everyone else importing from Modalyst to Shopify is also having the same issue. Doesn't matter what product is selected. Doesn't matter what excuses you guys make. Our Modalyst backoffice runs super slow on loading pages and products. Products and suppliers are constantly disappearing, or showing zero (0) products for any variant.
It has now been 3 days, without a response, after leaving them this message on September 7th:
"Forgive my persistence and frustration, but it has been 3 weeks since I brought this to your attention. If this was any other company, the problem would have been fixed quickly. It isn't an inconvenience for you, because you make money off of our subscriptions. It is a huge inconvenience for us as subscribers. If it is affecting my ability to import properly with Shopify, then it is also affecting other people who use Shopify. I have already started seeking out other platforms to get dropshipping goods from to replace this platform, since you guys do not see any priority to fix the problem. I don't see a reason to continue paying for a service that ignores the issue. Sure, you recognize my complaint by saying you are working on it. I don't see the results, so it is only words with no action. The Reviews for your company on the Shopify App Store are horrible. I can see there similar issues with the terrible customer support I'm experiencing now. If you don't do anything different to actually fix the problems customer complain about, you won't have a business. Nobody will use this platform. They will see the horrible reviews and avoid using Modalyst. Do you understand how real business works? Start fixing problems and actually helping improve your system. Actually do things to help your customers. Don't just acknowledge the problem, and then do nothing. That is what is happening here, and it is the same problem. Good day!"
So I don't know if you guys at Modalyst are just out partying with everyone's money, and not doing your job because you assume the money will just keep flowing in, but the party is over! I'm done. I've found other suppliers and I'm moving over to them and phasing you out. I recommend everyone else do the same. Eventually, maybe, they might figure out how to run a company the right way. You guys at Modalyst have a lot of work to do, until then. Good riddance!
Login issues every single day. Customer Service is spotty - will be working with you and literally disappear without resolving the issue. Have been online since 7am, it is now 3pm, and I am still NOT logged in. Really nice people, Really bad service. I have dumped this app and restarted it before, but enough is enough - it's gotta go. I spend way too much time fixing app usage issues compared to getting my work done.
Deleting App due to inventory issues and bug issues. I pay monthly fee and buy UPC number for each product which causing me to lose money now. My business is going a different way now. Warning to Other, you will pay monthly fee, but you're not allow to purchase item for the customer. I had to cancel two orders due to vendors not having PayPal set up. We have officially deleted the App as of 2/28/2023. No change
About this app
Launched
December 15, 2015
Languages
English
Categories
Dropshipping , Print on demand (POD)Works with
Kit, Name Brands, AliExpress, Print on Demand, Custom BrandingBuilt by Modalyst
Support
Send a messageteam@modalyst.co
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