Reviews (660)

Overall rating
4.2
Counts per rating level
  • 67% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its wide selection of global suppliers and high-quality products, ideal for new online boutiques. It integrates seamlessly with Shopify, enhancing inventory and store management. The user-friendly system allows for easy product addition. Customer support is highlighted, especially the direct involvement of the CEO, which increases merchant trust and satisfaction. The app is noted for fast shipping, particularly from U.S. suppliers, and offers brand name ...

Edited August 30, 2018

I have been trying order a shirt for 2 weeks. One supplier PayPal did not work. Another supplier has received my money but refuses to ship my product. I like Wish and SHEIN. The independent brands are horrible and I am removing them from my store. My experience with the Independent brands will give my store a bad name. They need to be more careful in screening suppliers.

Fashiongasms
United States
Over 6 years using the app
Edited July 10, 2018

I have now been using it for a few weeks. While the free versions seems to be okay the paid version is just not worth it. Items are very expensive for the quality. Items listed for the name brands are typically the worst for that brand, or they are not being sold by the brand itself, or clearance items. Then here are some other issues everyone should be aware of and I will be posting every issue ...

Chicmall
United States
About 2 years using the app
Edited February 18, 2018

How comes that you guys haven't check about Wish concerns that bought Millions customers complained about theirs scams stuff and suppliers?

check this out
https://www.youtube.com/watch?v=Ea7HZRPjZhw

https://www.youtube.com/watch?v=rCo4gIZu0DY

So how we can make sure that for us will work?

Hopefully Modalyst.co Answer on those simple concern and watch the video to see what happened to millions ...

Colornatura
Spain
Over 1 year using the app
Edited March 10, 2018

After a year, now trying to reconcile whether we've lost more money or faith in dropping with Modalyst.

Soooo Dissapointed in something that has so could have been great.

www.Mymallmetro.com

Drongineering
United States
Over 1 year using the app
October 10, 2019

a Little Too Soon To Say Much I Just Started App Today. Lets See How Sales Go. I Do Like The Product Selection Very Well. Thanks

Dk product specialist
United States
Over 1 year using the app
March 16, 2022

I've made 3 test orders before going live. Out of those three order only one supplier delivered:
1. Supplier: Received the item but with promotional flyers (which is against the Modalyst policies)
2. Supplier: Got a refund after filling out a dispute on PayPal
3. Supplier: Never received the item nor got a refund In my opinion Modalyst doesn't make a quality check on their suppliers. Even Jose, ...

HUNIQAT
Estonia
8 months using the app
January 8, 2018

I've been using modalyst now for 3 months and it is not worth the high price you pay for it. The customer service is non existent, have emailed and there's no responses. It costs $65 NZD a month and for the overpriced items it is simply too expensive. There is very little profit margin to be had with these products. Its not syncing in my store either and it keeps automatically halving the price ...

Sandy Days Jewellery
New Zealand
5 months using the app
June 7, 2019

I initially subscribed for the brand name, paid $175 for the subscription, wasted two months building the inventory product description then all of a sudden after i have marketed it for two months, modalyst zeroed all my inventories. So i switched to basic subscription. I don't know if I like it or if i will continue. The suppliers never respond to your e-mail, i never got a response from shore ...

jocelfashionline
United States
5 months using the app
March 14, 2022

I'm quit disappointed espacially with the costumer service. I mean the app itself is okey and has some good suppliers but there is bugs. There was a bug that reset product prices on my store to the wholesale modalyst prices each time I use it so I contacted Samantha in the costumer service. She was very slow, empty answers and she seemed that she doesn't want to help ( she keep leaving me seen ...

Tigardo
Finland
5 months using the app
February 3, 2018

Very Very Very unreliable, this is my second sale with Modalyst and i dont hear any reponse from their side which made me look really bad front of my customer.4

There was an item removed from Modalyst without my knowledge and i have a customer order 2 of that specific item and Modalyst is good at NOT replying back and suppliers mainly take such a long time to reply. Now i will not change or ...

Frizbuy Com
Canada
4 months using the app