Reviews (659)

Overall rating
4.2
Counts per rating level
  • 67% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its wide selection of global suppliers and high-quality products, ideal for new online boutiques. It integrates seamlessly with Shopify, enhancing inventory and store management. The user-friendly system allows for easy product addition. Customer support is highlighted, especially the direct involvement of the CEO, which increases merchant trust and satisfaction. The app is noted for fast shipping, particularly from U.S. suppliers, and offers brand name products with proven sales records. It is especially effective in the fashion industry due to its real-time inventory tracking and focus on quality.

January 25, 2023

WORSTTTTTTT Customer service...no response until now..it's been THREE fcking days????????????????????????????????

Altai Mountain
Philippines
About 20 hours using the app
November 7, 2017

No customer service whatsoever. Went on live chat and posted my question. After 2 or 3 hours, the status of my request was “unread”. After 7 hours, the status was marked “read”, but my question was still unanswered. I’m not going to be paying $35 a month if I can’t get customer support.

Yin Yuri
United States
About 16 hours using the app
December 5, 2017

Absolute garbage. I've used it as a retailer and supplier. Huge waste of time. Only one person there is competent and to her I say thank you but it's just not enough to overcome the terrible tech and UI. The business model and structure is fundamentally flawed too.

Salford Road
United States
About 14 hours using the app
July 6, 2019

This app lets you import content from wish.com, and another obscure fashion site. Wish.com is known to have extremely low quality stuff with long shipping times. This app is properly executed from an engineering perspective, but functionally useless and morally questionable.

Christian Pure
United States
About 7 hours using the app
December 5, 2017

I added Modalyst to my Shopify store and it didn't work at all!

Southern Specialty Gifts
United States
39 minutes using the app
March 30, 2022

This app allows stolen art to be sold on people's websites and refuses to take responsibility by removing these vendors who sell infringed art

Bouffants And Broken Hearts
United States
27 minutes using the app
April 9, 2023

Sind die typischen Alibaba-Produkte. Sorry nicht dass was ich will. Leider muss man sich erst anmelden bevor man sieht was sich hinter der App versteckt

Beautywell24
Germany
20 minutes using the app
February 22, 2020

80% of their products are symbolized with the confederate flag. At this country state of racism I am disappointment a company would sell stuff like that Just Sad

Xavier Beth Company
United States
13 minutes using the app
Modalyst replied February 28, 2020

Hi Xavier Beth Company,

I am Alain Miguel, the co-founder of Modalyst.

Before anything, thanks for taking the time to give us feedback. We value your opinion, especially when it has to do with your strong reaction to the types of products listed on our Marketplace.

Your feelings are paramount, and I'm sorry you were disappointed with the items highlighting symbols of the Confederacy.

We will review as a team the 84 items on our site that have these symbols and make a decision soon about their appropriateneess to remain on the platform.

Thank you again.

Alain

November 28, 2022

You people have really gone doqwn hill since you teamed up with Alibaba and Ali express. Worthless as tits on a boar hog. Uninstalling your worthless app.

Cossiebum
United States
11 minutes using the app
August 2, 2019

just wish platform, not customized ....
products that customers find everywhere....................

Shaynne Bloodline
Switzerland
6 minutes using the app
Modalyst replied October 9, 2019

Thank you for your feedback. We are sorry to hear that you found products only supplied by Wish. Wish used to be one of thousands of suppliers on our Marketplace. And it was per the request of customers who wanted higher margin products to sell. That said, our Marketplace features Name Brands, Trendy Brands and Independent Brands as well. If you need help finding a specific category or product type, please let us know! You can reach us at team@modalyst.co or on our live chat!