Monk Free Gift BOGO & Upsell

Monk Free Gift BOGO & Upsell

Reviews (543)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this app for enhancing business operations with flexible discount promotions and sales options beyond Shopify's native capabilities. It offers features like funnels, progress bars, and free gifts on cart or checkout pages. The app is praised for its intuitive interface and reliable performance. Customer support is highly commended for responsiveness and professionalism, making it a valuable tool for e-commerce businesses.

March 6, 2026

The app is super simple to use (I'm reasonably new to this kind of tech) and has so much functionality - so many options and perfect for what we need as a growing brand. Their livechat was extremely helpful and so quick and responsive! Huge shout out to Jay for being so hands on and proactive. Questions answered within minutes!

HOLY CACAO
United Kingdom
7 months using the app
March 6, 2026

I had an issue with a transparent checkout popup, i reached out to monk and within the hour I received support and a google link to book my virtual walkthrough/solution.

Kirtha helped me out and was so intelligent and quick on where to go and what set up to change to allow my feature to work.

Monk has been a very useful app for me, and with this great customer service, i rate it 5/5

SEEDS OF ILM
Canada
About 2 months using the app
Edited April 14, 2026

helped to fix an issue with responsive team who was very willing to help ◡̈

Dottyclub
Singapore
Over 1 year using the app
January 26, 2026

Great support from Ravish. Swift resolution to our problem.

Swiss Peak
United Kingdom
Almost 2 years using the app
March 10, 2026

Great app, quick to help on the live chat

Ossett Brewery
United Kingdom
3 months using the app
March 30, 2026

Absolutely insane customer experience with MONK.

Had a completely broken gift feature in my cart — clearly some technical mess on the backend. Expected the usual support nightmare… but nope. These guys jumped in immediately, diagnosed it fast, and fixed it ridiculously quickly.

No back-and-forth, no excuses, no wasting time. Just sharp, competent execution.

This is what elite-level support actually looks like — fast, technical, and effective.

If you're running e-commerce and not using MONK, you're probably leaving money on the table.

Respect.

UNITAC™ Protection
Czechia
3 months using the app
February 19, 2026

Extremely high and effecient customer support. Congratulations

Labbok Cyprus
Cyprus
2 months using the app
January 17, 2026

Amazing customer service and the app works great!

Étalon By Steve Canar
United States
4 months using the app
Edited March 30, 2026

Customer service responds very quickly.

Chicme
United States
5 days using the app
April 6, 2026

Very helpful technical support and did exactly what I needed it to

IMBOYS
Finland
4 days using the app