Monk Free Gift+Checkout Upsell
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (548)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing shopping experiences with features like free gifts, discounts, and tiered promotions based on cart value. Its upselling and cross-selling capabilities effectively increase average order value. The customizable "Cart progress bar" motivates additional purchases, and its easy integration maintains site performance. Exceptional customer support, including video calls and screen sharing, is frequently praised.
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Love this app! exactly what we have always wanted. Its easy to install and the support is fabulous! Highly recommend
Great app with sleek design, tons of customizations, and flawless performance! Customer service is responsive and always helpful. Highly recommend!
=== DON'T INSTALL THIS APP ===
Warning: Avoid downloading or trying this app!
I subscribed, paid, and gained no benefit from my subscription to this app it was a total loss.
The customer service is extremely poor. They keep you waiting for hours and ask you to add them as a collaborator account. Then, they request permissions to access orders and steal customer information, including their email addresses and phone numbers, during the time you’re waiting for them to fix the issue.
They failed to resolve the problem, which was that the gift discount couldn't be applied correctly. The app also caused issues on the site, including confusing redirects that disrupted visitors and constant refreshes when adding products to the cart, significantly slowing down the website's performance.
1. The merchant uninstalled the app during their free trial and did not pay for the app (the usual 7 day free trial was extended by 7 more days upon request)
2. We requested for collaborator access to their store for 2 reasons:
a. Some of their orders did not recieve the free gift with purchase as intended and our team was asked to investigate the matter. No data was stored or stolen as the merchant claims. We follow extremely strict data privacy practices and are GDPR as well as Shopify compliant. We can share the app's privacy policy upon request.
b. The store's theme was interfering with the app applying discounts and we requested to take a look at their theme code to identify the root cause but the app was uninstalled before we could find a resolution.
I urge the reader of this review to go through any of the other 500+ reviews as evidence that these claims are false and inaccurate.
Great Work, Helped me throughout the entire process setting up the application on my website.
App has allowed me to upsell at the checkout with a user-friendly implementation. The Monk team have been very helpful with any issues to resolve.
Amazing support! Great job Jay!
fast and pro
Excellent app with an incredibly supportive team! They were more than willing to assist with customizations and responded almost instantly. Highly recommend!
It is performing exactly the way that we needed it to. And the customer service was excellent.
Great customer service, they responded promptly and fixed my issue quickly. Easy to use and build funnels.