Monk Free Gift+Checkout Upsell

Monk Free Gift+Checkout Upsell

Reviews (464)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting shopping experiences and increasing order values with features like tiered promotions, cross-sell, upsell, and free gifts. They value its versatility in offering various discount options and seamless Shopify integration. The app is also praised for its exceptional customer support, noted for responsiveness and real-time assistance, including live chat.

May 13, 2024

I had a great experience with the support provided by Jay. He was extremely patient and persistent in understanding the exact issue I was facing. Despite my initial frustration, he remained calm and continued to offer assistance until the problem was fully resolved. The app is now functioning smoothly, and I appreciate his dedication and support. Thank you, Jay, for your exceptional service and for making my experience with the app a positive one. Keep up the great work!

Styon
Germany
30 days using the app
May 4, 2024

Very good app and customer service

Chronoxis
Germany
3 months using the app
June 7, 2024

good app

RevitalTrax España
Netherlands
About 19 hours using the app
May 13, 2024

So far so good. I had a little bit of an issue configuring it. But the support, (his name was Jay) was fantastic, we jumped on a quick call and fixed the issues within a few minutes.

Glow Queens
United States
10 days using the app
May 8, 2024

WORKS GREAT, GOOD CUSTOMER SERVICE

AMP DISTRIBUTING
United States
4 days using the app
May 7, 2024

The App is 2 stars. I followed their video tutorial to set everything up and it did not work. Their customer service is 5 stars....but that doesn't help if I am trying to do things when they are offline and it isn't working.

Fast Frontier
United States
2 days using the app
Monk Commerce replied May 8, 2024

We sincerely apologise for the experience you've had with our app. Please refer to the e-mail we've sent you, our best people are on this and we'll ensure the problems you've faced are solved immediately.

April 17, 2024

I really like the app it is easy to use whenever you need help the support is ready

SirenChery
Uzbekistan
About 1 month using the app
May 24, 2024

Jay was super helpful and resolved my issue in two minutes, thank you!

HoneyB Kids
United States
About 3 hours using the app
April 24, 2024

Very fast and friendly support. Best feature of this app so far. And there are a ton of discount / sale options to choose from, making this a very versatile app!

RevitalTrax Development
Netherlands
9 days using the app
April 11, 2024

Very Good App

Govindjee Store
India
19 days using the app