Monk Free Gift+Checkout Upsell

Monk Free Gift+Checkout Upsell

Reviews (505)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting e-commerce operations on Shopify, particularly through strategic upsells, cross-sells, and free gifts based on cart values. They appreciate features like the "Cart progress bar" and the app's customizability. It consolidates multiple functionalities, saving costs and simplifying usage. Seamless Shopify integration and exceptional, responsive customer support with personalized assistance are also highlighted.

March 8, 2024

Outstanding customer service! Whenever I have any questions or concerns they are right there and super helpful. Plus, the app itself is great. Definitely would recommend.

SAFELLES
United States
10 days using the app
February 28, 2024

Great support, they fix issue in a minute. Thanks for your help !

Wannaccess
France
About 2 months using the app
January 3, 2024

The app is great, but the support is even better! They always have an answer to my questions and they are quick to respong, which is really helpful!

BKIND
Canada
21 days using the app
January 5, 2024

Support team is very helpful, even offered a 1-1 call to help answer all questions and resolve issues

MadamCouture
Canada
3 months using the app
March 16, 2024

Monk upsell seems somewhat broken, the progess bar will sometimes add the free gifts,and sometimes it wont, leading to a huge drop in CVR. This also goes for running other discounts along side it, getting it stuck in an infinite loop.

SkinnyGlutide
United States
15 days using the app
Monk Commerce replied March 18, 2024

Hey, looks like the issues you were facing were because the store was using a third-party app for the cart causing cross-app interference between Monk and the other app. Monk is currently compatible only with a theme's native cart or a custom coded cart but not with other cart apps.

December 28, 2023

Works as expected most of the time. And if not the support team is very helpfull and fast.

Pubquizshop.nl
Netherlands
3 months using the app
Edited May 17, 2024

Amazing Customer Service! Fast at responding and great instructions!

BANGS Shoes
United States
5 months using the app
March 5, 2024

Easy to use app and great customer support

Kraft Music
United States
8 months using the app
May 8, 2024

WORKS GREAT, GOOD CUSTOMER SERVICE

AMP DISTRIBUTING
United States
4 days using the app
January 18, 2024

While we didn't go with this app, it's has great functionality and the support has been PHENOMENAL! Would highly recommend!

Retrospekt
United States
12 days using the app