Moose: Live Chat FAQ Whatsapp

Moose: Live Chat FAQ Whatsapp

Reviews (253)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this helpdesk app for its robust features including Live Chat, WhatsApp integration, ticketing, and order tracking, all seamlessly integrated with Shopify. They value the customizable interfaces and FAQ sections that reduce support workload. The app's user-friendly dashboard and reliable performance are also highlighted. Support is responsive, even on weekends, assisting with customizations like chat timings and widget placement. The app is free, adding significant value to ...

August 7, 2024

Einfach zu bedienende App, die auch noch gut aussieht. Der Support von MINA war schnell, unkompliziert und sehr freundlich. Vollstens zu empfehlen! :-)

|c|o|l|o|u|r| of the day®
Germany
About 3 hours using the app
MOOSE INNOVATIONS INC. replied September 1, 2024

Hallo

Wir freuen uns sehr über Ihre 5-Sterne-Bewertung! Es ist wunderbar zu hören, dass MooseDesk Ihre Bedürfnisse und Erwartungen erfüllt. Unser Ziel ist es, den bestmö ...

August 5, 2024

Muy eficiente el area de atención al cliente, soluciones rapidas 100% efectivas

G-Talent.Net
United States
1 day using the app
MOOSE INNOVATIONS INC. replied September 1, 2024

Have a good day,

Thank you so much for your kind words! We're thrilled to hear that you found our service excellent and our assistance helpful. Making the application ...

January 14, 2024

I recently had the pleasure of working with Tom from Moosedesk's support team to set up my Shopify account, and I couldn't be more impressed with the level of service I received.

Tom's assistance was nothing short of exceptional. He guided me through the entire process with patience and expertise, ensuring that I understood every step along the way. His knowledge of the platform and commitment to ...

EV FUEL
Sweden
9 months using the app
MOOSE INNOVATIONS INC. replied January 31, 2024

Hi there!

We are so glad to hear that you enjoyed the features of MooseDesk, especially the support experience that Tom provided. Rest assured that whenever you reach out to ...

February 9, 2024

A really great app! The company is very friendly and takes the time to answer all your questions. May they be proud of it.

Navigatie Nederland
Netherlands
6 months using the app
MOOSE INNOVATIONS INC. replied February 15, 2024

Hi Navigatie Nederland,

Thank you so much for your generous review. We truly appreciate your feedback and are delighted to hear that you had a positive experience with ...

December 19, 2023

This is the best app, absolutely great. Setting up was very easy because i had to do nothing. Support did it all and with love and kindness. Every store needs this app or your store will miss out on a great thing. Jason was very helpful and deserves the credit for my store's addition !

Jervise
United States
5 months using the app
MOOSE INNOVATIONS INC. replied January 31, 2024

Hi Jervise!

Thank you for your kind words towards MooseDesk and the support that Jason provided to you. We always keep in mind that accessibility is an important factor, ...

February 1, 2024

Tenacious to resolve every problem so far. Works like a charm. Top app.

Inspired Tops
United States
5 months using the app
MOOSE INNOVATIONS INC. replied February 2, 2024

Hi there,

Thank you so much for our kind words and your continued trust in MooseDesk. It truly makes our day.

Rest assured that we will keep on improving our services to ...

March 4, 2025

Great

Vantrue
Hong Kong SAR
November 16, 2023

The maximum is five stars, but if I could give more I would definitely give it. They are simply fantastic, they serve with ease and speed, the APP is complete and works as it should. They have implemented a translation system that will be available to everyone who wants to use the system.

Congratulations guys!

Leve de Tudo
Brazil
3 months using the app
MOOSE INNOVATIONS INC. replied November 27, 2023

Hi Leve de Tudo,

We sincerely appreciate your generous review, and we want to express our gratitude for your kind words :). Please be assured that we remain committed to ...

December 5, 2023

This is the best app for me, 100/10 - support, Tons of features which even paid apps don't provide, easy interface, Fast updates, as of now when i am using it, it's absolutely free and getting this for free is too Good! The team is doing great! Keep Going, i would like a life chat feature for the widget but even without it its great and i hope the feature will be announced very soon! :)

A2Z HEAVEN
India
3 months using the app
MOOSE INNOVATIONS INC. replied January 31, 2024

Hi buddy!

Thank you so much for your compliment and becoming one of our very first early birds to try out MooseDesk. Your feedback really inspires us to continue developing ...

February 17, 2024

Nice app. Tom is so supportive!

BuyHub express
United Kingdom
23 days using the app
MOOSE INNOVATIONS INC. replied February 23, 2024

Hi there,

Thank you so much for your review. We're delighted to hear that you had a positive experience with our app. Your feedback means the world to us. If there's anything ...