Moose: Live Chat FAQ Whatsapp

Moose: Live Chat FAQ Whatsapp

Reviews (253)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this helpdesk app for its robust features including Live Chat, WhatsApp integration, ticketing, and order tracking, all seamlessly integrated with Shopify. They value the customizable interfaces and FAQ sections that reduce support workload. The app's user-friendly dashboard and reliable performance are also highlighted. Support is responsive, even on weekends, assisting with customizations like chat timings and widget placement. The app is free, adding significant value to ...

March 3, 2024

Great app, super easy to use, the support staff are quick to respond and address all issues. Highly recommend.

GameHive
Canada
20 days using the app
MOOSE INNOVATIONS INC. replied March 10, 2024

Hi GameHive,

It's such a pleasure to receive such kind words of yours. Thank you very much for your trust. Please rest assured that we will try to be better and better to ...

January 26, 2024

This app is easy to use and the service is great. recommend!

MOUGG eBikes
Germany
16 days using the app
MOOSE INNOVATIONS INC. replied February 1, 2024

Hi buddy!

Thank you so much for taking the time to provide your feedback. We are excited to know that you had a great experience with MooseDesk features and our support. ...

February 7, 2024

This app is really easy to use and has a ton of features. The support has also been extremely helpful.

Runic Dice
United States
8 days using the app
MOOSE INNOVATIONS INC. replied February 15, 2024

Hi there Runic Dice,

Thank you so much for your kind words. We are over the moon when reading this review. Your trust and satisfaction is what drives us forward.

We will try ...

December 23, 2023

Although App's feature for small use cases is a little bit limit, the customer support is perfect. App is really easy to use and the UI is good for non-tech agent. 5 star for every thing, hope to see more integration in future like amazon and facebook.

CVIherbs
United States
6 days using the app
MOOSE INNOVATIONS INC. replied January 31, 2024

Good day, my friend!

We totally understand that MooseDesks still has room for improvements and we are committed to fulfill them. More importantly, your feedback would ...

November 21, 2023

This app is simply phenomenal. Haven't encountered any bugs. The interface is very efficient and user friendly. The support team is also very friendly and quick to answer any questions that you may have. I will recommend this app to anyone 100%.

Aethia Watch Company, LLC
United States
2 days using the app
MOOSE INNOVATIONS INC. replied November 27, 2023

Hi Aethia,

Thank you so much for your kind words. Your heartfelt comments mean a lot to us, and we are truly grateful for your presence as the cornerstone of MooseDesk.

We ...

December 19, 2024

Hobby Bee Canada
Canada
About 1 month using the app
MOOSE INNOVATIONS INC. replied December 31, 2024

Hi there!

Thank you for the loving words you've shared! If you have any questions or concerns, feel free to drop us a message in the Live Chat window. We are always ready to ...

January 6, 2025

ZOOMNSTORE
United States
12 days using the app
MOOSE INNOVATIONS INC. replied February 2, 2025

Wow! Your 5-star review brought big smiles to our faces. Appreciate for your trust in our app.

Thomas from MooseDesk Team

January 25, 2025

Rhythm of Life
United States
3 days using the app
MOOSE INNOVATIONS INC. replied February 2, 2025

Hi dear,

Thank you so much for using the app. To have your positive review is everything we're working for

MooseDesk

November 20, 2024

Thédora & Co.
Denmark
3 months using the app
MOOSE INNOVATIONS INC. replied December 1, 2024

Hi Thédora,

Thank you for your review! We are glad that you had a positive feedback with MooseDesk.

We strive to provide excellent support to all our customers, and your ...

November 25, 2024

Queenify Jewelry
United States
About 1 month using the app
MOOSE INNOVATIONS INC. replied December 1, 2024

Hi dear,

Your 5-star review has absolutely brightened our day! Thank you for letting us know that you’re happy with our service. Your encouragement helps us keep striving to ...