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Moose: Live Chat FAQ Whatsapp
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (252)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this helpdesk app for its robust features including Live Chat, WhatsApp integration, ticketing, and order tracking, all seamlessly integrated with Shopify. They value the customizable interfaces and FAQ sections that reduce support workload. The app's user-friendly dashboard and reliable performance are also highlighted. Support is responsive, even on weekends, assisting with customizations like chat timings and widget placement. The app is free, adding significant value to business operations.
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This app is easy to use and the service is great. recommend!
Hi buddy!
Thank you so much for taking the time to provide your feedback. We are excited to know that you had a great experience with MooseDesk features and our support. While exploring MooseDesk, please do not hesitate to share any suggestions you might have to improve the app. We are all ears to the ideas from our users!
Besides that, feel free to reach out to us if you run into any difficulties. We are always here to help you out.
Take care!
MooseDesk Support Team
This app is really easy to use and has a ton of features. The support has also been extremely helpful.
Hi there Runic Dice,
Thank you so much for your kind words. We are over the moon when reading this review. Your trust and satisfaction is what drives us forward.
We will try our best to make the app get better and better.
Thank you once again for choosing MooseDesk! We are honored to have you as a valued customer.
Sincerely,
MooseDesk Team
Although App's feature for small use cases is a little bit limit, the customer support is perfect. App is really easy to use and the UI is good for non-tech agent. 5 star for every thing, hope to see more integration in future like amazon and facebook.
Good day, my friend!
We totally understand that MooseDesks still has room for improvements and we are committed to fulfill them. More importantly, your feedback would inspire and motivate us to continue the journey of developing MooseDesk.
Please also keep in mind that our support team is always ready to help you out whenever you need any assistance while using our app.
Best regards!
MooseDesk Support Team
This app is simply phenomenal. Haven't encountered any bugs. The interface is very efficient and user friendly. The support team is also very friendly and quick to answer any questions that you may have. I will recommend this app to anyone 100%.
Hi Aethia,
Thank you so much for your kind words. Your heartfelt comments mean a lot to us, and we are truly grateful for your presence as the cornerstone of MooseDesk.
We will keep on improving our services for you and MooseDesk users. In the meantime, should you have any inquiries or concerns, don't hesitate to reach out to us through the Live Chat window. We are here to assist you at all times!
Wishing you a fantastic day and take care.
MooseDesk Team
Hi there!
Thank you for the loving words you've shared! If you have any questions or concerns, feel free to drop us a message in the Live Chat window. We are always ready to help you!
Have a wonderful day, and take care!
Mia from MooseDesk Team
Wow! Your 5-star review brought big smiles to our faces. Appreciate for your trust in our app.
Thomas from MooseDesk Team
Hi Thédora,
Thank you for your review! We are glad that you had a positive feedback with MooseDesk.
We strive to provide excellent support to all our customers, and your feedback encourages us to keep up the good work. If you have any further questions or need assistance with anything else, please don't hesitate to let us know. We're here to help!
Sincerely,
Thomas from MooseDesk
Hi dear,
Your 5-star review has absolutely brightened our day! Thank you for letting us know that you’re happy with our service. Your encouragement helps us keep striving to provide the best experience for all of our customers.
Sincerely,
Anne from MooseDesk
Hi dear,
Thank you so much for using the app. To have your positive review is everything we're working for
MooseDesk
Hi dear,
Thanks a ton for your review! Your support keeps us going and improve our product.
Sincerely,
Anne from MooseDesk