Moose: Live Chat FAQ Whatsapp

Moose: Live Chat FAQ Whatsapp

Reviews (252)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this helpdesk app for its robust features including Live Chat, WhatsApp integration, ticketing, and order tracking, all seamlessly integrated with Shopify. They value the customizable interfaces and FAQ sections that reduce support workload. The app's user-friendly dashboard and reliable performance are also highlighted. Support is responsive, even on weekends, assisting with customizations like chat timings and widget placement. The app is free, adding significant value to business operations.

January 26, 2024

This app is easy to use and the service is great. recommend!

MOUGG eBikes
Germany
16 days using the app
MOOSE INNOVATIONS INC. replied February 1, 2024

Hi buddy!

Thank you so much for taking the time to provide your feedback. We are excited to know that you had a great experience with MooseDesk features and our support. While exploring MooseDesk, please do not hesitate to share any suggestions you might have to improve the app. We are all ears to the ideas from our users!

Besides that, feel free to reach out to us if you run into any difficulties. We are always here to help you out.

Take care!
MooseDesk Support Team

February 7, 2024

This app is really easy to use and has a ton of features. The support has also been extremely helpful.

Runic Dice
United States
8 days using the app
MOOSE INNOVATIONS INC. replied February 15, 2024

Hi there Runic Dice,

Thank you so much for your kind words. We are over the moon when reading this review. Your trust and satisfaction is what drives us forward.

We will try our best to make the app get better and better.

Thank you once again for choosing MooseDesk! We are honored to have you as a valued customer.

Sincerely,
MooseDesk Team

December 23, 2023

Although App's feature for small use cases is a little bit limit, the customer support is perfect. App is really easy to use and the UI is good for non-tech agent. 5 star for every thing, hope to see more integration in future like amazon and facebook.

CVIherbs
United States
6 days using the app
MOOSE INNOVATIONS INC. replied January 31, 2024

Good day, my friend!

We totally understand that MooseDesks still has room for improvements and we are committed to fulfill them. More importantly, your feedback would inspire and motivate us to continue the journey of developing MooseDesk.

Please also keep in mind that our support team is always ready to help you out whenever you need any assistance while using our app.

Best regards!
MooseDesk Support Team

November 21, 2023

This app is simply phenomenal. Haven't encountered any bugs. The interface is very efficient and user friendly. The support team is also very friendly and quick to answer any questions that you may have. I will recommend this app to anyone 100%.

Aethia Watch Company, LLC
United States
2 days using the app
MOOSE INNOVATIONS INC. replied November 27, 2023

Hi Aethia,

Thank you so much for your kind words. Your heartfelt comments mean a lot to us, and we are truly grateful for your presence as the cornerstone of MooseDesk.

We will keep on improving our services for you and MooseDesk users. In the meantime, should you have any inquiries or concerns, don't hesitate to reach out to us through the Live Chat window. We are here to assist you at all times!

Wishing you a fantastic day and take care.

MooseDesk Team

December 19, 2024

Hobby Bee Canada
Canada
About 1 month using the app
MOOSE INNOVATIONS INC. replied December 31, 2024

Hi there!

Thank you for the loving words you've shared! If you have any questions or concerns, feel free to drop us a message in the Live Chat window. We are always ready to help you!

Have a wonderful day, and take care!

Mia from MooseDesk Team

January 6, 2025

ZOOMNSTORE
United States
12 days using the app
MOOSE INNOVATIONS INC. replied February 2, 2025

Wow! Your 5-star review brought big smiles to our faces. Appreciate for your trust in our app.

Thomas from MooseDesk Team

November 20, 2024

Thédora & Co.
Denmark
3 months using the app
MOOSE INNOVATIONS INC. replied December 1, 2024

Hi Thédora,

Thank you for your review! We are glad that you had a positive feedback with MooseDesk.

We strive to provide excellent support to all our customers, and your feedback encourages us to keep up the good work. If you have any further questions or need assistance with anything else, please don't hesitate to let us know. We're here to help!

Sincerely,
Thomas from MooseDesk

November 25, 2024

Queenify Jewelry
United States
About 1 month using the app
MOOSE INNOVATIONS INC. replied December 1, 2024

Hi dear,

Your 5-star review has absolutely brightened our day! Thank you for letting us know that you’re happy with our service. Your encouragement helps us keep striving to provide the best experience for all of our customers.

Sincerely,
Anne from MooseDesk

January 25, 2025

Rhythm of Life
United States
3 days using the app
MOOSE INNOVATIONS INC. replied February 2, 2025

Hi dear,

Thank you so much for using the app. To have your positive review is everything we're working for

MooseDesk

January 28, 2025

Genki Vital Holding GmbH
Germany
About 15 hours using the app
MOOSE INNOVATIONS INC. replied February 2, 2025

Hi dear,

Thanks a ton for your review! Your support keeps us going and improve our product.

Sincerely,
Anne from MooseDesk