Moose: Live Chat FAQ Whatsapp

Moose: Live Chat FAQ Whatsapp

Reviews (252)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this helpdesk app for its robust features including Live Chat, WhatsApp integration, ticketing, and order tracking, all seamlessly integrated with Shopify. They value the customizable interfaces and FAQ sections that reduce support workload. The app's user-friendly dashboard and reliable performance are also highlighted. Support is responsive, even on weekends, assisting with customizations like chat timings and widget placement. The app is free, adding significant value to ...

October 19, 2024

I loved this app: LiveChat, WhatsApp, Ticket Raising, and Order Tracking. And the best part: It's FREE. Yes, you heard it right. It's the best one, which we are exploring now.

Their support is also very quick and get things done very fast. We had a customized live chat option for particular hours and they did it overnight.

Highly Recommended.

Ecofynd
India
3 months using the app
MOOSE INNOVATIONS INC. replied October 30, 2024

This is Anne here, thank you so much for your kind review. It really makes my day. To have a chance to talk and help you is wonderful occasion to me.

Thank you so much and ...

Edited December 8, 2024

Very easy App to use. Quick response from support! Very helpful and patient! Solved my issue in less than 5 minutes!

Books For Thought Library
United States
6 days using the app
MOOSE INNOVATIONS INC. replied December 31, 2024

Hi there,

Thank you so much for your wonderful 5-star review! We're absolutely thrilled to hear that you had such a positive experience with us. Your kind words truly ...

Edited December 24, 2024

Super perfert Service,
Very good ...

Perfect again

ModernArts
Germany
9 days using the app
MOOSE INNOVATIONS INC. replied December 31, 2024

Hi ModernArts Team

Thank you for taking the time to leave such a kind review. Your support means so much to us and encourages our team to keep striving for the best.

We’re ...

November 22, 2024

The customer service team at Moose: Live Chat is great. I worked with Anne to customize my chat widget to suit my brand perfectly. They were fast to reply and we were able to organize customizations quickly. I recommend them.

Pure Organic Vitamins
United Kingdom
8 days using the app
MOOSE INNOVATIONS INC. replied December 1, 2024

Hi Pure Organic Vitamins,

Thank you so much for this glowing review! We’re thrilled to hear that you had such a fantastic experience. Your support and trust in us mean ...

December 23, 2024

It was quick and easy. I had little trouble setting it up and when I did, I contacted them and they got back to me so quickly.

Tough As Iron
United States
About 4 hours using the app
MOOSE INNOVATIONS INC. replied December 31, 2024

Hi Tough As Iron,

We’re so glad to hear you had a great experience with Moose! Your kind words truly brighten our day. At Moose, we value your feedback and look forward to ...

November 16, 2024

I have a great experience with the advisors. They are very helpful and quick to resolve any issues you may be having. I recommend Moose.

Royal Hellenic Transfers
Greece
12 days using the app
MOOSE INNOVATIONS INC. replied December 1, 2024

Hi dear,

We truly appreciate your wonderful review and the time you took to share your experience. A 5-star rating from a valued customer like you is the greatest compliment ...

October 19, 2024

The Moose Help Center app provides exceptional customer support. Their team is highly responsive and resolves queries almost instantly. Whether you're facing a technical issue or have a simple question, you can expect quick and effective assistance. The proactive approach of their support team truly enhances the overall experience, making Moose a reliable app for users seeking immediate help.

Inkmeo
India
3 months using the app
MOOSE INNOVATIONS INC. replied October 30, 2024

Hi Inkmeo Team,

Thank you for taking the time to share such a thoughtful review! We're thrilled to hear about your positive experience with our team. Your detailed feedback ...

December 25, 2024

Really the best chat box and also does the work better than my expecations . Anne , did really helped a lot ; really one of the best customer service and are very fast in replying.

Stylbea
India
About 7 hours using the app
MOOSE INNOVATIONS INC. replied December 31, 2024

Hi dear,

Thank you for taking the time to leave such a kind review. Your support means so much to us and encourages our team to keep striving for the best.

We’re here ...

December 11, 2024

Anne, you are the BEST!

Amazing Service!
Thanks

Paw For Life
Israel
21 days using the app
MOOSE INNOVATIONS INC. replied December 31, 2024

Hi mateee,

We’re so happy to have you as part of MooseDesk valued customers ! Your 5-star review means so much to us and motivates us to keep striving for excellence. It’s ...

February 17, 2025

Amazing app and functionalities. It has a lot of features in one. You only need this app for everything. Plus the support team is very responsive and cooperative

OllieBoo
Portugal
About 3 hours using the app