Moose: Live Chat WhatsApp, FAQ
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (178)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly praise this helpdesk app for its exceptional customer support, noting the team's responsiveness and expertise. It offers a user-friendly interface with features like live chat, ticketing, order tracking, and FAQs, seamlessly integrating with Shopify. The app is also recognized for its cost-effectiveness, with many valuable features available for free, and mobile accessibility, allowing merchants to manage customer interactions on-the-go, enhancing customer satisfaction and streamlining support operations.
Refine
-
By rating
Works flawless and fast. Good support and even wanna help me out of working hours.
Hi there,
It's so great to have you with us and we can't be any happier to have satisfied you with our app and services! Thanks to your support, we will certainly work harder to improve our app.
Should you need our support, please do not hesitate to drop us a message via live chat or email.
Best regards,
Mina from MooseDesk Team.
Awesome staff and the plugin works fantastic with my webshop. Now i can get closer to my customers with their problems
Hi CVKETEL.NL Team
It is always a joy to be of service to you, and our staff is happy to have you on board. We will undoubtedly put our additional effort to further enhancing our application due to your enthusiasm.
If you want assistance, you can contact us by live chat or email at email. We are delighted to have the opportunity to help you!
All the best,
Mina from MooseDesk Team.
Always great help, Mina i so helpfull so would recommend this app
Good day to you,
Thank you so much for leaving us so awesome a review! With your precious feedback, it motivates us to keep on improving the app and our support team.
If you need further support, we will always be waiting for you at live chat or email. Your satisfaction is always our highest priority!
Best regards,
Mina from MooseDesk Team
Fantastic app, features and support!! We were using re:amaze but find it is a little outdated and expensive, Moose is awesome!
Hi Tucker,
We are incredibly grateful for your 5-star review! It’s wonderful to know that you enjoyed our service/product. Your support and satisfaction are what keep us motivated to deliver our best.
Thank you for choosing us and we hope to see you again!
Warm wishes,
MooseDesk Team
want to give a huge shout-out to Anne for her incredible support throughout the entire process of setting up and running the Moosedesk app. She was patient, knowledgeable, and went above and beyond to make sure everything was running smoothly. The app itself is a breeze to use, and I highly recommend it to anyone looking for an efficient and user-friendly solution. Thanks to Anne’s help, we were up and running in no time!
Hi Eric,
This is Anne here, thank you so much for your kind review. It really makes my day. To have a chance to talk and help you is wonderful occasion to me.
Thank you so much and wish you all the best with your journey.
Thank you so much,
Anne from MooseDesk Team
I start using Moose app for FAQ page. Its good.. and customer support is very fast and active.. resolve issue immediately.... happy to use it
So good app and best of all its free and mina is from the best service members I talked to
Good day OSTechs!
We couldn't be happier to have met your expectations with our app and services, especially Mina! Our MooseDesk app will definitely improve thanks to your support.
If you have any questions or concerns, feel free to contact us by live chat or email.
Best wishes,
Mina from MooseDesk Team
So far installed the app. Mina popped up and gave excellent customer service. I will evaluate further and super grateful for the Earlybird access.
I am looking forward to this integration
Good day Mike,
You made our day with your trust in MooseDesk app and your awesome review! Mina would be happy to know that you are satisfied with our app and support team!
If you have any further requests, please feel free to contact us via our live chat. We always appreciate you!
Best regards,
Mina from MooseDesk Team
Moose: Live Chat WhatsApp, FAQ is super easy to use and works perfectly for my store. The WhatsApp integration is smooth, and the FAQ feature saves me so much time. Great support from the team too! Highly recommend it for any Shopify store!
the experience was great and the agent was so nice