Moose: Live Chat FAQ Whatsapp
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
- Pricing
-
Free
- Highlights
- Popular with businesses in United States
- Use directly in Shopify admin
- Works with the latest themes
- Rating
- 5.0 (293)
- Developer
- MOOSE INNOVATIONS INC.
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Omnichannel support hub: Live chat, Whatsapp, Messenger, FAQ & multi-language widget. Mobile-ready
Your all-in-one customer support hub. Provide instant responses via live chat, email, and social media channels: WhatsApp, Messenger, Instagram, etc. Centralize Messenger chats and other channels in Moose Inbox. Support in any language with an AI-powered widget translation. Enhance self-service with FAQ pages, FAQ in widget, Order Tracking. No more sitting at a desk all day. Chat with customers anywhere, anytime with our mobile app. Try effortless customer support with MooseDesk!
- Omnichannel: Manage Livechat, FAQ & Contact Us pages, Email, Helpdesk in 1 app
- Redirect button: Facebook, WhatsApp, Messenger, Instagram, Calendly, Phone, etc.
- WhatsApp button: Customize WhatsApp icons and prefill WhatsApp message
- Multilingual self-service: Track order & search FAQ with AI-powered translation
- FAQ Builder: Pre-built FAQ & Contact us templates, product FAQ. 1-click set-up
- Highlights
- Popular with businesses in United States
- Use directly in Shopify admin
- Works with the latest themes
Languages
English
Works with
- Live Chat
- Livechat
- Messenger
Categories
Real-time messaging
Automated responses
Editing tools
Reviews (293)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this helpdesk app for its seamless Shopify integration and efficiency in customer service operations. It features automation, a knowledge base, live chat, a ticket system, and customizable FAQs, all enhancing support management. The user-friendly interface and responsive customer support are highly praised. Additionally, its affordability and comprehensive functionality, including email and social media integration, make it a cost-effective choice for improving customer ...
Excellent Customer Support & Powerful Helpdesk Solution!
We recently integrated MooseDesk into our Shopify store, and it has been a game-changer for our customer service operations. The app is incredibly user-friendly, making it easy to manage support tickets and provide fast responses to our customers.
One of the standout features is its seamless integration with Shopify, allowing us to pull up ...
It's such a pleasure to receive such kind words of yours. Thank you very much for your trust. Please rest assured that we will try to be better and better to serve such a ...
I was skeptical about using an app with so few reviews at the time, but the experience with the app and the developer team has been really great. This is, in fact, the 4th chat app that I've used on my Shopify store and the only one that has met all my needs - and my needs are really basic. Developer team is very responsive to questions and follow-up as promised. The only recommendation I have is ...
Thank you so much for your generous review. Your feedback is incredibly valuable to us and we truly appreciate you taking the time to share your positive experience with ...
This is truly a terrific app with a complete customer care center built in - features that everyone appreciates to find on a site. Thanks for the terrific help in their live chat, setup was a breeze too. Works perfectly. Thank you
Thank you so much for your review. It confirms that we're on the right track and motivates us to keep pushing forward.
We're always looking to enhance our offerings. If you ...
Support
App support provided by MOOSE INNOVATIONS INC..
Or visit their support portalResources
Developer
Launched
August 22, 2023
Featured in
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