Moose: Live Chat FAQ Whatsapp

Name: Moose: Live Chat FAQ Whatsapp
Brand: MOOSE INNOVATIONS INC.
Rating: 5.0 (319 reviews)

Pricing: Free
Rating: 5.0 (319)
Developer: MOOSE INNOVATIONS INC.

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MooseDesk omnichannel support helpdesk live chat app widget

Omnichannel support hub: Live chat, Whatsapp, Messenger, FAQ & multi-language widget. Mobile-ready

Your all-in-one customer support hub. Provide instant responses via live chat, email, and social media channels: WhatsApp, Messenger, Instagram, etc. Centralize Messenger chats and other channels in Moose Inbox. Support in any language with an AI-powered widget translation. Enhance self-service with FAQ pages, FAQ in widget, Order Tracking. No more sitting at a desk all day. Chat with customers anywhere, anytime with our mobile app. Try effortless customer support with MooseDesk!

Omnichannel: Manage Livechat, FAQ & Contact Us pages, Email, Helpdesk in 1 app
Redirect button: Facebook, WhatsApp, Messenger, Instagram, Calendly, Phone, etc.
WhatsApp button: Customize WhatsApp icons and prefill WhatsApp message
Multilingual self-service: Track order & search FAQ with AI-powered translation
FAQ Builder: Pre-built FAQ & Contact us templates, product FAQ. 1-click set-up

Popular with stores like yours: Based in United States

Highlights: Use directly in Shopify admin; Works with the latest themes

Languages

English

Works with

WhatsApp
Email
Live Chat
Facebook
Livechat
Messenger

Reviews (319)

Overall rating

Counts per rating level

98% of ratings are 5 stars
314
1% of ratings are 4 stars
4
0% of ratings are 3 stars
1
0% of ratings are 2 stars
0% of ratings are 1 stars

All reviews

What merchants think

This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.

Feedback submitted

Merchants appreciate this helpdesk app for its seamless Shopify integration, enhancing customer service by providing instant access to order details. It features a user-friendly interface, automation tools, and a knowledge base to streamline inquiries. The live chat widget, ticket system, and order tracking functionalities are highly valued. Merchants also praise the responsive customer support and customization options. The app is free, easy to set up, and continuously updated.

Edited June 22, 2025

When I had some trouble during the initial setup, I reached out via chat, and the support team responded super quickly! The customer support is fantastic, which made me eager to keep using the app even more. I'm amazed that such a convenient tool is available for free right now. I'm super grateful—thank you so much!

PetFrame+

Japan

26 days using the app

June 28, 2025

Want to make your store feel more secure and trustworthy? This app helps you do it in minutes.
I sell Digital Nomad Lifestyle Kits and decided to use Login/Authenticate so that customers can create accounts, log in securely, and feel confident making purchases. The setup was surprisingly easy

nomadnode.shop

United States

18 days using the app

April 23, 2025

Best chat service app ever.. tons of customization and super cool staff to work with. If they cannot get back to you due to time difference leave a detailed message and they will respond back to you the following day with the fix or resolve advice.

Aegis Graphic Design

United States

About 2 months using the app

MOOSE INNOVATIONS INC. replied May 6, 2025

Thank you very much,
We were overjoyed to receive such positive feedback!
Because of you, we now have even more motivation to improve our services in the coming days :D

If you require assistance, please contact us via Live Chat or email.

Have a wonderful day!
MooseDesk Team.