Moose: Live Chat WhatsApp, FAQ
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
- Pricing
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Price: Free
- Highlights
- Works with the latest themes
- Rating
- 5.0 (118)
- Developer
- MOOSE INNOVATIONS INC.
Featured images gallery
Omnichannel support hub: Whatsapp button, Live chat, Helpdesk and customizable FAQ templates
MooseDesk: Your all-in-one customer support hub. Chat with shoppers in real-time via WhatsApp button, Live chat, Email, Helpdesk via both desktop and mobile. Empower customers with self-service features like FAQ pages, widget FAQ and advanced Order Tracking - reducing your workload while providing faster support. Customize widget effortlessly. Support customers anytime, anywhere with our mobile-friendly version. Set up in 5 minutes. Faster and easier customer support with MooseDesk!
- Omnichannel: Whatsapp button, Live chat, Facebook, Messenger, Helpdesk
- WhatsApp button: Direct to WhatsApp mobile app or desktop, customizable icons
- Mobile-friendly version: Manage all tickets and live chats on your mobile phone
- FAQ Builder: Pre-built FAQ & Contact us templates, product FAQ. 1-click set-up
- Self-service: FAQ in widget, Order tracking with order status map & timeline
- Highlights
- Works with the latest themes
Editing tools
Display options
Real-time messaging
Automated responses
Customization
Reviews (118)
- 100% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this helpdesk app for enhancing customer support, praising its customizable live chat, seamless FAQ management, and intuitive interface that integrates well with Shopify. They appreciate the app's reliability and the continuous updates that improve its functionality. The support team is also commended for their responsiveness and assistance with customization, ensuring the app works well across various devices.
So I originally came to this app looking for a good shopify inbox alternative.
At the time they didnt have livechat, but now they do!!
So it is literally perfect, the interface is user friendly and makes managing tickets so much easier.
Perfect app and they are always improving!! They also have such a friendly support team
Hi Wendy,
We're incredibly grateful for your wonderful 5-star review. It's customers like you who make our work truly rewarding. We're always striving to improve, so if you have any suggestions or if there's anything else we can do to enhance your experience, please don't hesitate to let us know. Thank you again, and we look forward to your next visit!
Anne from MooseDesk Team
Outstanding service and outstanding App and just keep getting better. It is so clean and clutter free, better than the expensive Support Ticket Apps I have used in the past. I am using this on 3 of my websites. Well done guys.
Hi Terry,
Thank you so much for your kind words. We sincerely appreciate you taking the time to share your positive experience with MooseDesk.
Our team is committed to delivering exceptional service and high-quality products, and your generous review affirms that we're succeeding in our mission.
Thank you once again. If there's anything we can do to improve your experience, please feel free to reach out!
Sincerely,
MooseDesk Team
I love MooseDesk.
This application is very rich in terms of functionality, efficiency and ease of use.
As for support, I have only one thing to say: top-notch.
And don't be late to the party: if you install it now as an early bird, you'll get initial features free forever.
Thank you MooseDesk.
Highly recommended.
Hi there,
Thank you so much for taking the time to leave us this amazing review. We are so grateful for your kind words.
Rest assured that we will keep on improving our products and services for valued customers like you.
Have a wonderful day, and take care!
Mia from MooseDesk Team
Support
MOOSE INNOVATIONS INC. can answer any questions you have about Moose: Live Chat WhatsApp, FAQ.
Developer
Resources
Launched
August 22, 2023
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