Reviews (23)

Overall rating
4.1
Counts per rating level
  • 65% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 9% of ratings are 2 stars
  • 22% of ratings are 1 stars
September 26, 2018

Some of you are using this app incorrectly. All mothership does is send out the request. It is up to the supplier to approve it. If they don't check their mail or whatever form of correspondence they have chosen then your request will just sit there. It is up to you to contact the supplier by any means, whether it is facebook, instagram by email or their site. Thats what ive done and it has worked perfectly. My store is integrated with two shop simultaneously and orders come through just fine!

Gold Haze
United States
2 months using the app
July 7, 2018

Great App & Excellent Support. As with every app there is a learning curve but overall this one is simple to use. Installation was a breeze and the settings are very straight forward. Just to be sure I had it set up properly I sent support a message and received a response quickly, to be sure I understood they took the time to do a webinar and walk me through step by step showing me all the great features. Thanks for your help Andrew. 5 Stars

Theeliquidstore
United States
About 2 months using the app
January 12, 2021

Mothership is THE solution for connecting Shopify stores. Creates seamless automation between supplier and retailer + above and beyond support from the dev team.

Haney University Store
United States
About 2 months using the app
October 9, 2017

The person below clearly does not use the app or understand how it works.

This app is great. It's for dropship suppliers to connect with dropship retailers.

We are now able to do hundreds of thousands of dollars in additional sales by being able to connect with our dropship suppliers in a very efficient way through Mothership and using Shopify.

IF YOU DON'T HAVE A SUPPLIER WHICH IS ALREADY USING THE MOTHERSHIP SUPPLIER APP, OR IF YOU CAN'T FIND A SUPPLIER IN THE MARKETPLACE THEN THIS APP IS NOT FOR YOU!

Ejuices Com Api
United States
15 days using the app
Edited August 23, 2018

Absolutely terrible application and support. Hours/days wasted tagging products, setting prices, updating images, and changing variant names and they revert back to the originals almost daily. In our Mothership settings, we chose for them NOT to update/track pricing, NOT to update product content (titles, descriptions, etc) and it does it anyway.

I've imported 600+ products from one of the listed suppliers and was working on editing them to fit the aesthetic of my store only to have them constantly revert back with no known answer or help from the supplier or Mothership.

Iris Philosophy
United States
About 1 month using the app
December 20, 2021

Trying to get a hold of the Mothership Connect help team. I submitted a ticket from their website and sent emails to support@mothership.fm last week but haven't heard back from anyone. Need to figure out why a supplier's (in-stock) product is shown as OOS and a few other things that are holding up our product launch. If someone on the help team sees this, please get back to me. Thanks!

Ovaterra
United States
3 months using the app
December 29, 2017

Would give no stars if I could. Installed this app with high hopes of it working for me but never even heard back from anyone. After installing, it said that I would hear back within 24 hours, waited weeks but nothing. Disappointed.

Blowout Boutique 2
Canada
13 days using the app
November 7, 2017

Please cancel my account, not for me at this time.

The Hyper Zone
United States
1 day using the app
October 28, 2018

So far it's been nothing but a nightmare getting started. Whenever I try to use the app, it always says bad gateway. No matter how I try to access it.

The Higher Market
United States
11 days using the app
January 31, 2018

I installed the app but 4 days later I've not had a response

Shabyng
New Zealand
4 days using the app