Reviews (131)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to automate and synchronize product and inventory data across multiple Shopify stores, reducing manual work and enhancing efficiency. It offers real-time inventory updates and seamless synchronization upon installation. Exceptional customer support is noted, with a responsive team assisting during setup and troubleshooting. It's especially useful for managing inventory between different store types like B2B and B2C.
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We've been using this app for years and is perfect for our needs of syncing some product information across multiple Shopify stores.
Would change my stock levels randomly. I over sold stock and it kept changing my pictures randomly
Hi team at Ecococoon,
Thank you for sharing your experience with Multi-Store Sync Power. We understand that consistent inventory and image syncing is crucial for keeping everything running smoothly -- and we want to make sure you get the reliable setup you need.
After reviewing your account, we noticed that the stores are currently disconnected, which prevents us from fully investigating the behaviour you described. We would really appreciate the opportunity to take a closer look and help ensure everything works as intended.
If you are open to giving the app another try, we would be more than happy to assist with the complete setup, walk through the sync logic together, and make sure inventory and imagery sync exactly the way you want. Our team is here to support you every step of the way.
We have also sent a follow-up email with additional details and an offer for a call with our senior team at your convenience, so we can guide the setup and ensure everything is configured accurately going forward.
We genuinely appreciate your feedback, and we would welcome the chance to help you get the most out of the app.
Warm regards,
The Egnition Team
Outstanding app and customer service.
I was uncertain about integrating a new store and reached out to support. Safouh not only guided me through the entire setup process but was incredibly patient—taking time across four meetings over three days to ensure I had everything right. That level of dedication made all the difference.
Highly recommended.
I am writing this review immediately after uninstalling this app. Despite following the setup guides precisely and setting my main Shopify store as the primary inventory source, the 'Multi-Store Sync Power' app instantly and inexplicably set my entire inventory quantity to zero (0) across all products and variants in my primary shop.
This was a catastrophic failure. It took me over 3 hours of manual effort to check the Inventory Adjustment History for every product and restore the stock levels. This operational loss, combined with the lost sales that occurred while my store incorrectly showed zero stock, cost my business thousands of dollars.
An app designed to simplify inventory management should never be capable of such widespread, destructive data loss on the primary source store.
I strongly caution all merchants: Do not use this app until the developer can definitively guarantee this fundamental and financially damaging bug is resolved. It is a risk not worth taking
Hi Team at Babies Mart Australia,
Thank you for reaching out and sharing the details of your experience with Multi-Store Sync Power. We understand how stressful it can be to see unexpected inventory changes, and we want to help ensure everything is fully clear and addressed.
Our team has reviewed the situation and outlined the suggested next steps in a separate email. Once we hear back from you, we’ll be ready to assist further and guide you through everything.
If you have any extra details or questions, please feel free to reply anytime — we’re here to support you in any way we can.
===== UPDATE, Nov 26th, 2025
As we were not able to connect with you through our previous messages, we wanted to share a bit more information here in case it helps.
After reviewing your case, we can confirm that the product data sync was set to use the Main store as the source. However, the inventory sync has its own separate configuration, and in this section the setting was set to Minimal. While this separation can feel confusing at first, many merchants rely on having independent controls for product data and inventory, as it gives them greater flexibility in managing different workflows.
We have also reached out to you directly via email with a clear explanation and a detailed plan to ensure a completely safe setup if you decide to give the app another try. The steps we shared are tailored specifically to your stores and use case. And please be aware that while the applications are installed, we are able to reverse the changes made by the apps if necessary.
Your feedback is extremely valuable to us, and we are already working on improving the onboarding guidance and UX to make these distinctions easier to understand for everyone.
Thank you again for taking the time to share your experience. If you would like to continue the conversation or provide any additional details, we are always here to help.
We’ve been using this application for a few years now, and I can confidently say it’s been a total game-changer for our business. Syncing products and inventory across stores used to be one of our biggest headaches—until this app came along.
The interface is intuitive, and everything just works. Real-time inventory updates mean we’re never overselling or underselling, and it’s saved us countless hours of manual work. Even better, our product data stays clean, consistent, and accurate across all channels.
Support is top-notch too—responsive, knowledgeable, and genuinely helpful.
If you're running a Shopify store and juggling inventory across systems, this app is an absolute must-have. It's reliable, efficient, and honestly, we can’t imagine operating without it anymore. Highly, highly recommend!
The customer service is very good, they are very helpful and willing to take extra steps to check all the backend setting once they receive our inquiries. This is a useful app that can synchronise your product and inventories within a short period of time.
We really, really, really appreciate your app and the support you give us whenever we had a question: fast, seamless and to the point. Besides that, your app actually works and helps us maintain our stock problem free across our 3 stores, something we really appreciate. Besides, your duplicates tool is something very useful to have and perhaps you can highlight its visibility even further. Thank you, for everything!
I’d like to extend my sincere gratitude to Safouh from Multi Store Sync Power for the exceptional support provided. Over the course of more than 7 hours, Safouh helped me tackle each issue with unwavering patience and the utmost professionalism. His expertise and commitment to resolving every challenge exceeded my expectations. Safouh approached each matter with incredible care, making me feel like my concerns were his top priority, and he worked diligently until everything was spot on. This level of customer service is rare, and I wholeheartedly recommend Safouh for his outstanding dedication. Thank you for everything!
The support service is fantastic - Big Thanks to Alexis
Good app, great support! Using for a few years. I am surprised that I didn't post a review earlier. I just contacted them with a question for the first time since setup a few years ago and got a perfect answer to solve my issue in seconds!