Reviews (154)

Overall rating
4.5
Counts per rating level
  • 86% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective synchronization across multiple Shopify stores, streamlining product listings and inventory management. Key features like manual syncing, bulk-adding tags, and real-time inventory updates are praised for maintaining consistency and reducing errors. The app is noted for its flawless performance and quick response to inventory changes. Exceptional customer support, particularly from team members Safouh, Vishal, and Alexis, is frequently highlighted for their responsiveness and comprehensive assistance.

April 12, 2024

For the past two years, we've had the pleasure of working with Safouh while managing our Shopify stores with the EGNITION app. Safouh has been an instrumental part of our journey, seamlessly synchronizing products across our Shopify accounts. His deep knowledge and expertise have been nothing short of a revelation in the often complex world of tech support.

Safouh consistently delights us with his prompt and effective solutions, a rarity in today’s fast-paced tech environment. Each interaction with him not only resolves our issues but also enhances our understanding and capabilities within the platform. His support has been pivotal in helping us navigate and thrive using EGNITION.

We are immensely grateful for Safouh's dedication and exemplary service over the years. His unwavering commitment and exceptional skills have made a significant impact on our business operations. Thank you, Safouh, for your amazing support and for being such a dependable pillar of excellence!

A2Z Mylar Bags
United States
10 months using the app
April 26, 2024

I am delighted to share my experience with "Multi‑Store Sync Power." This solution has been a game-changer for my Shopify stores, seamlessly synchronizing products and collections across multiple platforms. The level of service provided is exceptional, with lightning-fast synchronization within minutes. The customer service team is truly dedicated and available around the clock, ensuring any queries or issues are promptly addressed, specially a team member called Safouh. I highly value them as Shopify experts who have a deep understanding of their product and its capabilities.

Overall, "Multi‑Store Sync Power" has significantly enhanced my e-commerce operations, and I highly recommend it to anyone looking for efficient and reliable synchronization solutions for their Shopify stores.

Looking forward to try other apps provided from them soon.

BOULEVARD KSA
Bahrain
About 2 months using the app
Edited May 28, 2024

The team did their best , so far the app is doing good
Safouh is a dedicated customer support agent
Thanks

Clearance.ae
United Arab Emirates
5 months using the app
June 25, 2024

Great functionality and amazing customer service

Pro Standard México
United States
18 days using the app
Edited March 22, 2024

After a few years of using this App we realized that the monthly costs increased by 66% per Shop which is absolutely terrible. But they charge you the monthly cost for nothing product update is not running anymore. Thats not the way to do business.

No update / investment since a long time, some functions still not working.
Its really sad how a good product can be turn into bad. No further Shopify functions like Bundels

UNEW EU SHOP
Switzerland
Over 3 years using the app
EGNITION replied April 24, 2024

Hi Team at Unew EU Shop,

Totally understand the frustration with the increase in pricing. Regretfully, it reflects the overall situation with the ecosystem & the platform. The level of complexity & demands have been growing year over year which encourages us to look for more scalable and hence pricey underlying products (infrastructure, etc). The last few months were indeed spent on improving the stability and ability to process millions of syncs per day and it delayed the addition of new features though we always handle the most critical Shopify changes and ensure the app is compatible with them. You will be able to see new additions in changes in 2024. Thanks again for your review and for being our customer!

January 25, 2024

I would recommend this app to others. The support provided for my specific problem or concern was amazing! Thank you Alexis. I got all my questions answered and learned so much more!

Designed For Joy
United States
Over 1 year using the app
April 4, 2024

This app is a real life-saver and is a great way to make sure all my sites have matching product content. There's an extensive selection of attributes to match as well as the option of WHEN to sync. Manual syncing is easy by bulk-adding a tag. And customer support is quick and responsive for the couple of things I've needed.

LOMA RETAIL
United States
About 2 months using the app
January 23, 2024

I am delighted with the app. It makes your work with various country shops easier and works reliably. The support is also excellent; unfortunately, there was a problem with the app, and the support team helped me quickly. Thank you very much. I highly recommend this app to anyone who needs to synchronise between different shops (e.g. independent country shops).

Wuff's Best
Austria
4 months using the app
April 1, 2024

Horrific. After two years of trying, I am finally giving up on this worthless app that has NEVER worked properly. Despite numerous conversations and video calls with their OWN dev team, it STILL doesn't function correctly. I am SO happy that I found an alternative... fingers crossed this one actually delivers on its promises....

Brooklyn Vancouver
Canada
Almost 2 years using the app
April 5, 2024

Since Days the Multi‑Store Sync Power App responds with a Server Error 500! It seams no one is checking the infrastructure availiability

No online Support available.

No functional update since Shopify have changed their setup.

NOUVEAU LASHES | BIO Sculpture Shop by UNEW Schweiz
Switzerland
Over 3 years using the app
EGNITION replied April 7, 2024

Thank you for your additional review team at Nouveau Lashes. Apologies that we could not find any comms on this subject, however, we have already reached out to you directly via h...f@ email to resolve any challenges. Please respond and we will be able to assist!