Overall rating
4.4
Counts per rating level
  • 85% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its real-time inventory management and synchronization across multiple stores. It's ideal for businesses with several brands, enabling efficient stock, product details, and collections syncing. The app is known for its reliability, speed, and ease of adding new products. The customer support, particularly Alexis and Safouh, are praised for their promptness and professionalism. Despite a somewhat complex setup, the support team is always ready to help. Merchants find the app consistently reliable and cost-effective in the long run. Its ability to sync product titles, descriptions, and Metafields is also valued, helping to prevent inventory mistakes and streamline product launches.

November 20, 2023

Amazing app - keeps multi-store inventory in sync. 0% error, 100% accuracy. Highly recommend.

Incredible customer experience team - attentive and responsive. Thank you!

Linjer
Hong Kong SAR
Almost 3 years using the app
October 26, 2023

We have only just started using the App to connect our 6 shopify stores to manage inventory. The set up was a bit tricky to understand, however the Support responded with lightning speed and offer expert assistance. Early days buy it does what it says it will and the support is there.

Ebay - Amazon
Australia
4 months using the app
October 31, 2023

Awesome high touch support and guidance from Safouh. We appreciate his help and his insights as we navigate the change.

Thank you for your help! We appreciate you :)

Hawaiian Host
United States
12 days using the app
December 19, 2023

Excellente service

Smeralda Swimwear
Colombia
4 months using the app
September 4, 2023

Good app. Does all what is required of it. Support was great to answer queries.
usually app support doesn't get on a call with the merchant but these guys did for which they deserve all the applause.

LC
United Arab Emirates
Over 2 years using the app
September 20, 2023

Can only recommend this app to any store owner who is considering taking it to the next level. Adding additional stores and making sure inventory levels are synced as well as products in general. Whether the product title, description and even Metafields.

Adding new products get synced as well to our new store, without any additional work.

Support is next level and very professional. We have received swift, adequate and outstanding help. Given there were a few issues, which were caused from our side, the Egnition team have been very quick in sorting out the few kinks.

If you're looking for value for money, this app is the way to go. It has reduced the work significantly and increased our efficiency by tenfold. Being able to not worry about inventory enables us to focus on marketing and other departments.

With these standards, going forward to the future, I am excited for the collaboration between Egnition and us.

Once again, thank you.

Poppi-Shop.com
Hungary
8 days using the app
May 11, 2023

This is by far the best app support I've received from a Shopify App developer. The app works perfectly for my store and while it was a little confusing to set up on my own, their support team suggested a quick Google Meet call and they solved all of my issues immediately. If I could give them 6 stars I would!

PILLAR Performance B2B DACH
Czechia
11 months using the app
August 24, 2023

Best app ever , very functional, but the best is the 24/7 support by Safouh Addas made this app very easy for us and a stress-free process, always available and extremely efficient, i recommend this app mostly because of the technical support provided. Thank you so much Safouh, excellent job !

AbsoluteProMusic.Net
United States
7 months using the app
June 12, 2023

Fantastic service - wonderfully powerful app that meets our needs perfectly. Their support team talked me through an issue we had with our settings within the app and taught me patiently how to overcome the issue (which was a problem we had created, not with the app itself).

Would 100% recommend this to others based on it's performance and usability.

UK Aspire Vendor
United Kingdom
9 months using the app
July 20, 2023

a good app, we had a few glitches on set up but the support is so good they fixed them quickly. which i think is the best you can hope for it a shopify app.

Accent Clothing
United Kingdom
6 months using the app