Overall rating
4.3
Counts per rating level
  • 85% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its real-time inventory management and synchronization across multiple stores. It's ideal for businesses with several brands, enabling efficient stock, product details, and collections syncing. The app is known for its reliability, speed, and ease of adding new products. The customer support, particularly Alexis and Safouh, are praised for their promptness and professionalism. Despite a somewhat complex setup, the support team is always ready to help. Merchants find the app consistently reliable and cost-effective in the long run. Its ability to sync product titles, descriptions, and Metafields is also valued, helping to prevent inventory mistakes and streamline product launches.

August 20, 2021

I wanted to wait until we were fully set up and had been running the app for a while before rating it. This app has done exactly what we were looking for and is a great value for the price, considering how much time it is saving our team! My company has two physical stores, each with its own Shopify store, but a lot of our products are sold on both sites. We used to manually create a listing on each of our sites for each new product, manually update on each site whenever a change needed to be made for a product listing, and manually had to communicate across locations and update inventory when an item was sold at one location. Besides taking up a lot of extra time, this also left a significant margin for error and lack of consistency in the product listings across the two sites. With this app, whether we're creating a new listing or updating an existing one, we can now do that one time, in one place, and see the changes reflected across both of our sites. We were even able to sync up both of our locations for inventory, so when an item sells or is added at either store, it automatically updates across both. I also want to note that I had a few questions before installing the app and during the setup process and the developer's team has been very helpful, with fast but thorough responses to all of my questions and helped me get the app up and running quickly and smoothly. They also made sure I knew how to back up my products prior to installation so that I felt more confident when installing the app in case there had been any issues. I did have to spend some time making sure that all of our products had unique SKUs before activating the app but since I took the time to ensure that was done, I didn't have any problems once I installed the app. Very happy with this app as are my co-workers who were doing most of the manual work before, and my bosses who have the peace of mind in knowing that none of our product listings will have inconsistencies.

SINGLE STONE
United States
About 1 year using the app
September 22, 2022

This app helps sync inventory across stores seamlessly. CX has been very helpful in managing any complications experienced on site.

Linjer FR
Hong Kong SAR
About 1 year using the app
March 5, 2020

If you are looking for an app that simply and easily syncs inventory between Shopify stores, than this is your app. I tried another app and it literally took 3 weeks of back and forth with their developers before they finally said "Unfortunately we haven't been able to figure out the issue as of yet. We'd be happy to refund you and notify you when we do solve it." Multi-Sync took a total of 5 minutes to install and connect my stores. This is your app for inventory syncing.

TSE Kansas City
United States
About 1 year using the app
March 1, 2023

Really good app and has such a great support team. Always available to help and respond very quickly. Safouh is who helped me and he was very helpful!

AnythingEC
United States
12 months using the app
November 29, 2021

This app is amazing , saved me 1000's of dollars in unnecessary work. The team is spectacular, especially Alisa, I would give them 100 stars if I could.

BrickandMirrorBeauty.com
United States
12 months using the app
April 16, 2019

Seems to be working good. Doesn't take long to set up The support is very quick to respond and open to feedback/ suggestions on how to improve.

House of Wheels indoor action sports
Canada
12 months using the app
December 15, 2022

Good app, does what you want it to do. Recently had an inventory issue with a Shopify upload mistake of handles and mixed up products. The app did what it should have but resulted in a disaster (not their fault). However, speaking with the support they were able to reverse all changes fast and provided really top service to help us fix the issue, which was not their fault.

So, great app and great service!

MORE Natural Wine
Germany
11 months using the app
May 20, 2022

We have been using Multi-Store Sync Power consistently for several months now and it has never given any problems. Solid and fast.
Quick and helpful assistance.
Highly recommended!

All4cycling
Italy
11 months using the app
April 27, 2020

A great application that allows me to link two stores for different client types and only manage inventory for one of them! Works like a charm

Kami Basics
Belgium
11 months using the app
February 12, 2020

We use the app to sync two websites that sell product from the same inventory. The time and effort saved using the app is huge. We are planning to add a 3rd wholesale website that will also be synced. The app is invaluable.

Mold Medics Global
United States
11 months using the app