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eu gostaria de cansela minha asinatura porque n uso mais o aplicativo gostaria q vcs me ajudasem a cansela a asinatura
We’re happy to help and can issue a refund if you’re not satisfied. Please contact us at support@multipixels.com and we’ll cancel your subscription right away.
Never use this app they charge automatically extra money from ur account I'm used to that app and they charge me the extra amount I already uninstalled but they charge me.
We are deeply sorry to read about your one-star review and the frustration you experienced due to the unexpected charge on your account. We take customer feedback seriously, and we want to assure you that we are committed to providing the best service possible.
We would like to clarify that the charge you encountered was due to Shopify Payments, and it is not a practice that we, at would ever intentionally initiate. We understand that such issues can be upsetting, and we apologize for any inconvenience this may have caused you.
Please reach out to us at support@storeaddons.com so we can make this right - The StoreAddons Team
Don't install this app, does not work fine well (all pages don't fire) and it does not uninstall properly, letting some code in your store. A big mess!!! Developper says everything works fine now on my store. Let me tell you TRACKIFY worked for more than one hour to fix this bug with your app. ;)
Hey there, sorry to read that you are not happy with our app. We are very open with our support and have worked with several stores to ensure that our app fully works with their theme, we would rather that you are not disapointed and would be more than happy to work directly with you to ensure that it works with your theme so why don't you give us a chance to ensure full compatibility with your store? If, however you would prefer to move on then the code that needs to be manually removed is below
Remove {% include 'multipixel' %} from Theme -> Layout -> theme.liquid file.
.
Thanks,
Stef (Multipixel Product Director)