Reviews (806)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration and support for multilingual setups across various markets like Google and Facebook. It offers extensive customization options for different regions and currencies, essential for global e-commerce. Merchants find it user-friendly and efficient, with reliable performance that keeps product information consistently updated across platforms. The support team is highly praised for their responsiveness and effectiveness in providing personalized assistance to swiftly resolve issues, enhancing product data syncing and advertising capabilities, which significantly contributes to market reach and sales growth.

Edited April 27, 2023

Perfect. Helen really was helpful. I sould have contacted support earlier. So don't hesitate to get help. Product seem to understand what I need. i have several languages, markets, domains an so on. it all working including metafield. Once again thank you.

SACHER 1846 - Online Shop
Germany
About 13 hours using the app
February 16, 2023

Amazing, the team are very quick to respond to questions and helped resolve any issues we faced.

It is one of the best apps I have used so far for google feeds.

Thanks

My Little Jubba
United Kingdom
About 12 hours using the app
March 16, 2024

How can one app be so complicated? Took me an hour and I don't even have one product online.

waldkluft
Germany
About 1 hour using the app
WoolyTech replied March 17, 2024

Thank you for your review. We have to agree with you that the UI is not the most easy to work with. Keeping an app with a lot of features easy to use is a challenge, especially when it deals with complex platforms like Google Shopping. We are listening to all feedback and rolling out an upgrade to make the app more usable very soon.
Meanwhile if you just need to get products online quickly, you can just click Next on every steps to accept the carefully chosen defaults while creating your first feed. If you ever need help, you can reach out to our support team via the Help widget inside the app, and we will help you make your product not only just online, but also well optimized for best ads performance, in no time.

March 2, 2021

First class support from these guys. I have used A LOT of different apps and these guys are in the top 2%. Couldn't recommend highly enough!

Digital-Motorsports.com
Ireland
About 8 hours using the app
May 4, 2023

Unfortunately, I cannot recommend this app. Although the product offers a free layer for up to 10 products, it fails to disclose that the feed cannot be published even if the number of products does not exceed the limit. Instead, users are continually referred to a paid plan, which is not transparent and can be misleading.

Moreover, I find it unprofessional that the app does not automatically remove granted authorizations on a user's Google account after uninstallation. This leaves sensitive data exposed and increases the risk of unauthorized access.

As a user, I expect clear and honest communication about the app's functionalities and limitations, as well as reliable data security measures. I suggest that the app developers address these issues to provide a more transparent and secure experience for their users. Until then, I cannot recommend this app.

resin-kunst.ch
Switzerland
About 7 hours using the app
WoolyTech replied May 4, 2023

Hello,
Thank you for your valuable feedback. We can see that you experimented the app for a few hours and have not contacted us for support. It must be difficult to take on all the complicated setups in such short time. Please do note that our support team is available via the message box on the bottom right corner of the app.
About the free layer, we have quite a number of clients that are using the free layer for a long time, some for a year and more. All features should be available as long as the included products fall within the free layer limit.
If you have more products than the limit, you will need to define the product group with a collection to limit the number of feed products. Then you should be able to save the group with the created feed without being referred to a paid plan.
The app only refer you to a paid plan if you are trying to save feed settings that results in feed products exceeding the limit.
The granted authorization removal feedback is spot on, thank you for bringing that up. Our developers are working on it already and we will update you when it is implemented in the next few days.
If you can give the app another shot I am sure we can address all the issues that you had with it.
Regards,

Updated May 14, 2023: The app now properly remove granted authorizations on users' Google account after uninstallation. It also display a message in upgrade dialog to inform end user that he/she is saving a settings that exceeds the Free layer limits (hence the referral to the paid plan). Free layer feed can always be published (unchanged).

June 2, 2022

I could easely generate feed for multiple languages using weglot which is great. The support has been perfect and help me a lot to set up my feeds.

Oduho
France
About 7 hours using the app
November 2, 2022

100% recommended! Super easy to setup with many features that the rest of the shopping feed apps don't have, helping us to improve our feeds. If you are looking for a shopping app for google shopping, Pinterest feed and any other feeds do not hesitate as it has all you can need!

Kawaii Merchandise™
Philippines
About 6 hours using the app
March 2, 2021

Awesome support, fast!!!!!! Love the simplicity and features, will definitely recommend this to others.

AnodeFactory
Sweden
About 5 hours using the app
February 18, 2021

Great app. Helped me fix my feed with to adapt to the new Google price mismatch currency restrictions. Fantastic customer service too, as they will implement a functionality I suggested. Thanks a lot, team WoolyTech!

Obakki
Canada
About 5 hours using the app
January 29, 2024

Very fast support and it feels great! Thanks to Helen D. for quickly solving my problem.

SPIEZ
United States
About 2 hours using the app