Reviews (764)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to manage multilingual and multi-market feeds, enhancing ad targeting and reducing Google Merchant Center issues like pricing mismatches and product feed errors. It offers extensive customization for currency, shipping, and images, making it ideal for international operations. The app integrates well with Weglot and Shopify Markets, supporting translated feeds for various regions. Features such as excluding out-of-stock items and adding custom attributes are particularly appreciated. Despite a learning curve, the user-friendly interface and exceptional customer support, with quick responses from staff like Helen and Taylor, enhance the user experience. The support team is noted for handling complex issues effectively and offering proactive help, including personalized videos and live assistance. The app is recognized for its reliability and efficient feed management without any reported downtime.

July 4, 2024

Great service assistance, always fast and resolutive

SEASE
Italy
12 months using the app
August 9, 2024

Got some issues with storing some custom data into Multifeed. I contacted support and in no time everything works like a charm.

Beka Cookware
Belgium
About 1 month using the app
October 17, 2023

Allows custom labels that Google doesn't have in their default. Takes some time to understand it works.

Havaianas Indonesia
Indonesia
Over 2 years using the app
August 23, 2022

Ho installato l'app e sta veramente aiutando al caso di fare campagne su feed particolari. Il supporto molto competente.

Sapori & Ricordi
Italy
6 months using the app
Edited October 8, 2020

We had some issues with the app but the support was great and we were able to get to the bottom of it. It wasn't the app fault but related to our shipping processes.

Bl'eau
Canada
4 months using the app
WoolyTech replied August 21, 2020

Thank you for your feedback.
The app does pull shipping for both of the countries, US and Canada, from your store. But the resulted settings in GMC are not the same for the 2 countries.
The reason is that although your 2 feeds are set up the same way, but in your store, the shipping settings for the 2 countries, USA and Canada, are different. That is why when you imported the shipping settings in to GMC, the results are not the same as they reflect the setup in your store.
For a closer look at your store settings, I have sent you an access request. Please grant it so I can fix it.
Kind regards,
David

January 18, 2024

Truly a wonderful opportunity to expand the market internationally. I highly recommend this app!

Forest Spirit Shop
Sweden
16 days using the app
January 29, 2024

The app is powerful, but you need time to get used to it.

DSM Lingerie
Ukraine
8 days using the app
October 12, 2021

Really good app with a great support. Thank you to Helen who helped me a lot. Unfortunately the first paid plan is limited to 2 feeds only, a third one will be really appreciate :)

Mimi accompagne ses petits
France
3 months using the app
October 20, 2021

The only app on Shopify that can do what we need.
We tried 4 other apps before sticking with Woolytech. Setup was a little more difficult that expected, but the support staff bent over backwards to help us. There is a time zone delay, as they are Vietnam based, but they always respond within 24 hours. Ongoing support and Google troubleshooting has been invaluable. The app has all the features you might need, including: feed rules, feed formats, downloadability, auto-generated feed scheduling & API.

CuteKidStuff.com
Canada
3 months using the app
February 27, 2023

Nem app at bruge med mange muligheder, god support og nemme at komme i kontakt med, og hjælper med detsamme.

Nordicsheep.se
Denmark
20 days using the app