Reviews (806)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its seamless Shopify integration and support for multilingual setups across various markets like Google and Facebook. It offers extensive customization options for different regions and currencies, essential for global e-commerce. Merchants find it user-friendly and efficient, with reliable performance that keeps product information consistently updated across platforms. The support team is highly praised for their responsiveness and effectiveness in providing personalized assistance to swiftly resolve issues, enhancing product data syncing and advertising capabilities, which significantly contributes to market reach and sales growth.
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Unfortunately, I cannot recommend this app. Although the product offers a free layer for up to 10 products, it fails to disclose that the feed cannot be published even if the number of products does not exceed the limit. Instead, users are continually referred to a paid plan, which is not transparent and can be misleading.
Moreover, I find it unprofessional that the app does not automatically remove granted authorizations on a user's Google account after uninstallation. This leaves sensitive data exposed and increases the risk of unauthorized access.
As a user, I expect clear and honest communication about the app's functionalities and limitations, as well as reliable data security measures. I suggest that the app developers address these issues to provide a more transparent and secure experience for their users. Until then, I cannot recommend this app.
Hello,
Thank you for your valuable feedback. We can see that you experimented the app for a few hours and have not contacted us for support. It must be difficult to take on all the complicated setups in such short time. Please do note that our support team is available via the message box on the bottom right corner of the app.
About the free layer, we have quite a number of clients that are using the free layer for a long time, some for a year and more. All features should be available as long as the included products fall within the free layer limit.
If you have more products than the limit, you will need to define the product group with a collection to limit the number of feed products. Then you should be able to save the group with the created feed without being referred to a paid plan.
The app only refer you to a paid plan if you are trying to save feed settings that results in feed products exceeding the limit.
The granted authorization removal feedback is spot on, thank you for bringing that up. Our developers are working on it already and we will update you when it is implemented in the next few days.
If you can give the app another shot I am sure we can address all the issues that you had with it.
Regards,
Updated May 14, 2023: The app now properly remove granted authorizations on users' Google account after uninstallation. It also display a message in upgrade dialog to inform end user that he/she is saving a settings that exceeds the Free layer limits (hence the referral to the paid plan). Free layer feed can always be published (unchanged).
Very robust solution, better than the standard Google app for markets