Multiship , 26 reviews

Overall rating
Counts per rating level
  • 88% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 8% of ratings are 1 stars
Edited March 13, 2023

Update: The app support reached out and has now resolved the issue.

I've been trying for over a month now to get a simple issue resolved with duplicate email notifications being sent to customers. I got a response in the beginning telling me the issue was resolved, when in fact it was done. Any correspondence after that was completely ignored by the support team.

United States
Time spent using app: Over 1 year
December 13, 2022

Excellent features and wonderful customer service! I was most certainly intimidated by the coding process and did not feel comfortable making these internal changes myself, but the customer service representatives took all of the weight off of my shoulders and did all of the intricate coding on their end. They were very helpful, and even uploaded a screen-recording video to ensure that the features were to our liking. Very grateful for Multiship and their responsive customer service team!

Oxford American Goods
United States
Time spent using app: About 1 month
December 7, 2022

OMG! Everything in the reviews is true. The customer support team for this app goes above and beyond to be sure everything is working the way you expect. The app saves us a ton of time in manual entry of orders. Would definitely reccomend!

1949 Nut Company
United States
Time spent using app: 3 days
December 4, 2022

This app is great for customers that place orders and want them shipped individually to each recipient. My only complaint is that when I have a large corporate order, I can't create and invoice in Shopify using this tool. So then I am forced to go in on the storefront end and enter each address manually from the business' excel sheet. VERY time consuming. It helps but it also didn't solve all of my problems. I hope they find out a way to integrate everything so this feature is available in the future. It would be a great help!

Aurora's Box LLC
United States
Time spent using app: 16 days
December 13, 2020

I downloaded this app so I would not have to input multiple addresses for shipping. The app would not allow me to create shipping labels for my orders... instead I got the message "shipping not required." The "support" desk responded with "well sometimes this happens - you should use GiftShip." WHAT??! A more expensive app - NOT guaranteed to work. How is this an appropriate or helpful response??!!

Gracie Goods
United States
Time spent using app: 27 days
November 3, 2020

My store gets lots of large corporate orders. Before this app, I was having to manually create all the addresses myself. It has saved me and my team hundreds of hours of work. I had an issue setting it up, but the support was really fast and solved the issue for me. I even sent another email as I thought something was wrong, but I hadn't read something properly. The support was again really fast in responding, and really helpful. I recommend this app!
Time spent using app: 6 months
May 26, 2020

Multiship is a unique app on Shopify - doing something I have not found elsewhere. People give our product as gifts a lot and it's important to make shipping to multiple addresses easy. I thought I would have to compromise on that several times while making my store. But! Multiship has come through, and so has its staff. Enough so that I'm writing a genuinely appreciative review.

Threesome Tollbooth
United States
Time spent using app: 2 months
July 23, 2019

This app has been on my store for months to assist in people ordering products for delivery to multiple addresses.

Bulging Gift Baskets Vancouver
April 15, 2019

This app downloaded in about a minute. I actually went to my website and placed an order to 2 different addresses so I could experience what the customer will experience. It worked very fluid. I had concerns on how it would import into my shipping program. It separated the 2 orders (allowing us to include the packing slip for each address) and also kept the gift message I used on both orders. Just what I was looking for in features.
I requested 1 minor edit that had to be done by the developer and that was enlarging the font size. He did it the very next morning as my request was sent late the night before.

Snooks Candies
United States
Time spent using app: About 1 year
Edited May 14, 2020

I have been using Multiship by Pix app with my Shopify store for awhile now and I have not been disappointed. I am a very small business, and the staff have always been considerate of my questions/concerns.

The customer service is great and the response time terrific, which is very important when your business is online, and you need a quick follow up. Recently, I communicated via email, with Kevin, and he promptly identified and addressed the issue, while explaining what was causing the problem. He added a snippet of code to my website, so when customers wish to use multiship addresses, the process is streamlined and customer friendly, and it separates the orders properly, so I can print the shipping labels for each different address. He even followed up to make sure everything was working properly, before closing the books on another satisfied customer!

My customers, report this is a easy feature to use when placing their orders and have overall been pleased with the experience.

Thanks so much Kevin and MultiShip Team - You are appreciated,


Bootleg Bourbon Balls
United States
Time spent using app: Almost 2 years